System Analyst

Nueces Electric Cooperative (NEC)•Robstown, TX
•Onsite

About The Position

Join Our Team at Nueces Electric Cooperative! At Nueces Electric Cooperative, we take pride in fostering a workplace where employees feel valued, supported, and excited to grow. We are a member-focused organization committed to serving our community with care, accuracy, and respect. Our mission is to create positive experiences by putting people first and ensuring every interaction reflects our values. We are currently seeking a System Analyst to join our IT Department in Robstown/Calallen, TX. This role is ideal for a highly analytical and detail-oriented professional who excels at evaluating, supporting, and optimizing enterprise systems in a fast-paced operational environment. This position is a 100% on-site role based in our headquarters office. Candidates must be able to work in person during all scheduled work hours. If you have experience proactively defending IT environments, mitigating vulnerabilities, and aligning cybersecurity strategy with business objectives, we encourage you to apply. At NEC, we believe in taking care of our employees. We offer a comprehensive benefits package that includes medical coverage, retirement plans, paid holidays, vacation and sick leave, and life insurance.

Requirements

  • Associate degree in CIS or related field, 5 years of experience or equivalent combination of education, experience and certifications.
  • Analyzing business requirements, troubleshooting system issues, improving system performance, and ensuring technology solutions align with organizational needs.
  • Maintaining system reliability, enhancing operational efficiency, and supporting strategic technology initiatives across the organization.
  • Advanced computer literacy, specifically related to information and networking skills.
  • Ability to learn and train others to use computerized customer information and utility system applications at an advanced level.
  • Advanced skills in Microsoft Server Software, Linux, and various networking equipment.
  • Must understand installation, configuration and troubleshooting processes for software, hardware, networking, and accessory equipment.
  • Advanced knowledge of Word, Excel, Visio, Access, PowerPoint, Project, backup programs, firewalls, VPN devices, and configuration management.
  • Strong verbal and written communication skills, including the ability to draft reports, professional correspondence, and procedure manuals.
  • Valid Class C Texas Driver's License.
  • CompTIA Network+ Certification.

Nice To Haves

  • Bachelor's degree preferred.
  • Bachelor's degree in related field.
  • Additional relevant IT certifications are highly desirable.

Responsibilities

  • Specifying, designing, installing, and maintaining PCs and local and/or wide area networks.
  • Developing and implementing information system applications, hardware, and software for meter reading systems, as well as other highly technical systems such as advanced communications applications.
  • Keeping the IT Director informed by submitting daily reports on routine operations and the progress of special projects and initiatives.
  • Enhancing the efficiency of the Cooperative by designing, developing, and implementing new software applications to increase productivity based on use-cases.
  • Developing and implementing in-house software applications and enhancements for existing applications to improve efficiency of the Cooperative by evaluating existing software applications and work processes.
  • Keeping the security level of the Cooperative at a high level by designing and performing network and server security audits.
  • Working with department managers to identify and resolve system issues by creating systems or enhancing current systems.
  • Ensuring systems continuity by creating and maintaining documentation as it relates to system configurations, processes, and service records, including use-case diagrams.

Benefits

  • medical coverage
  • retirement plans
  • paid holidays
  • vacation and sick leave
  • life insurance
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