Testing Analyst

Bank of America•Jersey City, NJ

1d•$25 - $37•Onsite

About The Position

The Testing Analyst is part of Bank of America’s Enterprise Independent Testing (EIT), a Global Risk Management sub-line of business that develops and executes testing to support effective risk and capital measurement, management, and reporting. EIT partners with Lines of Business and enterprise functions to address internal and regulatory requirements and is advancing testing through digital transformation, automation, artificial intelligence, and natural language processing. The role is responsible for accurate and timely test execution. The analyst performs testing according to established scripts, methodologies, procedures, and quality standards; records outcomes and supporting evidence; and identifies and escalates exceptions, defects, and process concerns. The role also collaborates with Compliance and Operational Risk officers, Front Line Unit process owners, teammates, and business partners to identify themes and trends and support improvements to testing methodologies, tools, scripts, automation, and standardization. The position is based at the listed Chicago, Illinois, or Jersey City, New Jersey, locations and is a first-shift role working 40 hours per week.

Requirements

Bachelor’s degree or above in a relevant field, including Finance, Economics, Mathematics, Computer Science, Statistics, Process or Mechanical Engineering, Operations Research, Data Science, Accounting, or Business Administration, or equivalent work experience.
At least 1 year of work experience.
Non-English language certification in Spanish.
Prior experience in Client Services.
Experience using Solution Center.
Attention to detail.
Prioritization and time management.
Risk management.
Business process analysis.
Monitoring, surveillance, and testing.
Analytical thinking.
Business acumen.
Critical thinking and problem-solving.
Innovative thinking.
Excellent written and verbal communication.
Relationship building and collaboration.
Process improvement.
Adaptability and continuous learning.

Nice To Haves

Risk control mindset and ability to formulate and communicate best practices.
Ability to multitask and transition between testing assignments.
Experience executing Independent Compliance Risk testing.
Knowledge of basic sampling methodologies.
Judgment and decision-making skills.
Complex problem-solving skills.
Project management skills.

Responsibilities

Execute testing activities in accordance with established test scripts, methodologies, procedures, and quality standards.
Document testing outcomes, observations, results, and supporting evidence clearly and consistently in accordance with test script requirements.
Identify, document, and escalate testing exceptions, defects, and process concerns using standardized formats and current test scripts.
Support the development, enhancement, execution, and maintenance of testing methodologies, analytical tools, and testing scripts used to evaluate process and control effectiveness.
Develop an understanding of business processes, associated risks, controls, data sources, and regulatory requirements to support testing activities.
Assist with gathering, validating, analyzing, and documenting data required for test development and execution, as needed.
Collaborate with Compliance and Operational Risk officers and/or Front Line Unit process owners to identify themes and trends at Front Line Unit, control function, and enterprise levels.
Collaborate with teammates and business partners on continuous improvement, automation, and standardization across the testing lifecycle.
Build knowledge of EIT methodologies, operational risk management practices, and banking processes through training, coaching, and hands-on experience.
Apply EIT core skills, including critical thinking, decisiveness, proactive problem solving, project management, risk management, adaptability, collaboration, effective communication, and control rigor and discipline.