System Support Technician

BlueCross BlueShield of South Carolina•Columbia, SC

2d•Onsite

About The Position

Works as part of a team to learn how to analyze production system problems and recommend workable solutions. Observe work sessions for installations and problem resolution. Position will require extensive training and will work under close supervision with assigned responsibilities. This position is full-time (40 hours per week Monday-Friday) and fully onsite in Columbia, SC. This position operates within a fast paced, multi-platformed work environment which may require action and response 24X7 to support the technical business needs of the customer. This position is not eligible for sponsorship now or in the future.

Requirements

Bachelor's in a job related field
Associates degree and 2 years of job-related work experience OR 4 total years of job-related work experience.
Comprehends basic data storage techniques, database philosophy, database management, and simple programming techniques.
Basic understanding of the requirements for maintaining production systems and the effect of program changes.
Understands how to use structured techniques in new program development.
Basic understanding of development, quality assurance, and integration methodologies.
Good communication and interpersonal skills.
Able to work well under pressure and as part of a team.
Pays attention to detail.
Basic knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.

Nice To Haves

Mainframe experience that includes JCL.
Understanding of AFP print language (Advanced Function Presentation).

Responsibilities

Learn to provide support for system performance concerns.
Participate in work sessions and walkthroughs for implementation.
Assist in system performance monitoring.
Complete administrative tasks such as spreadsheets, logs, management tools checklists and maintaining quality/department documents.