System Specialist I

Bosch Building Technologies•Tucson, AZ

About The Position

The System Specialist I is responsible for starting up, commissioning, servicing, and troubleshooting building special systems. The role performs point-to-point checkout and verifies system operation, alarms, and annunciation in accordance with project and code requirements. It supports installation personnel and other contractors on job sites and provides service support to existing systems to help maintain code compliance and efficient operation. The position provides technical input for estimating, design, installation, commissioning, and training; maintains timely software backups; and assists with as-built drawings, Operation & Maintenance manuals, and project turnover from Operations to Service. It also works with operations, service, and sales teams, completes required paperwork, and participates in a rotating on-call schedule for emergency service response. The role generally works Monday through Friday, with overtime and on-call work when necessary. Daily local travel is required. Work may take place at job sites or in a typical office environment and may involve outdoor weather, construction equipment, confined spaces, and elevated work areas.

Requirements

High school diploma or equivalent minimum education requirement.
At least 3 years of experience installing and servicing security solutions.
Proficiency with computer operating systems, including Microsoft Office products.
Ability to work with electronic equipment such as voltmeters, ammeters, and oscilloscopes.
Ability to troubleshoot basic electrical and electronic circuitry and read and interpret electrical and electronic diagrams.
Understanding of AC power circuitry, including breakers and multi-phase power systems of 120 VAC and greater.
Clear and concise verbal and written communication skills.
Ability to empathize with others' issues and perceptions and work through them creatively and effectively to achieve successful outcomes and customer and employee satisfaction.
Ability to meet the described physical demands, including regularly standing, climbing, walking, sitting, pushing, pulling, squatting, crawling, stooping, using hands, reaching, talking, and hearing.
Ability to occasionally lift and/or move up to 50 pounds and work at heights over 6 feet when required.
U.S. work authorization is required; future sponsorship is unavailable.

Nice To Haves

Two-year technical degree in a related field.
At least 5 years of experience installing and servicing security solutions.
At least 5 years of experience with Lenel or Lenel Certification.
At least 5 years of experience with Genetec or Genetec Certification.
Avigilon Certification.

Responsibilities

Start up and commission building special systems, including point-to-point checkout on assigned projects.
Verify that equipment, devices, panels, and annunciators perform the correct alarms, annunciation, and other actions.
Support installation personnel and provide information and support to other contractors at project sites.
Troubleshoot building special systems during installation, startup, commissioning, and service.
Provide technical input to support estimating, design, installation, startup, commissioning, and training for building systems.
Create timely software backups for projects, service, and software development.
Provide service support for existing installations to help ensure continued compliance with building occupancy codes and efficient system operation.
Support facility building engineers with existing systems.
Complete timesheets, service work orders, and other required paperwork accurately and promptly.
Assist with preparing as-built drawings and Operation & Maintenance manuals.
Assist with project turnover from the Operations Team to the Service Team.
Assist the Sales team during estimating, including potential product or system demonstrations.
Be available for 24-hour emergency service response and participate in an on-call support rotation.
Perform other duties as assigned.