System Specialist, Business Implementation

DSV • Woodbridge Township, NJ

20h • Onsite

About The Position

The DSV System Specialist, Business Implementation is responsible for successful engagement, with Solutions Design and Sales related to business request responses. As part of this responsibility, the system specialist is involved in client facing meetings and is focused on business request responses across new client implementations and existing client enhancements. On Top of new business engagement there will also be other administrative tasks like financial follow up, rebilling of projects and other administrative tasks. Expectation is 75% New Business Engagement and 25% Other Administrative Tasks. Activities will be based of one of the DSV Contract Logistics clusters in the region.

Requirements

• Must have a high school diploma or general education degree (GED).
• 3 to 5+ years’ experience in working in a project-based environment.
• Proficiency in one or more WMS
• MS Office Suite
• English (reading, writing, verbal)
• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
• Able to articulate and voice own opinion and sell your warehouse process design.
• Readiness to travel – can be on short notice.
• Able to travel domestically and internationally (including Europe).

Nice To Haves

• Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience preferred.
• Extensive knowledge on warehouse processes and supporting system landscapes.
• 3-5 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
• Experience with functional specifications for EDI integration
• Experienced in working on small, fast paced project teams.
• SQL proficiency is a plus.
• Ability to travel 25%

Responsibilities

• Analyze and document client and business requirements.
• Engage with IT for Business Requests both external and internal.
• Build Database of Business Requests and related internal processes.
• Gatekeeper for Business request Response standardization.
• Provide regular scheduled project updates to internal and external stakeholders.
• Analyze complex issues and client cases and align with Application & Integration Management for sensible generic solutions.
• Advocate and sell best practices and standardization to internal (and external) parties.
• Builds and maintains relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
• Other duties as assigned by management to support special projects, implementations, process improvements.

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED