Principal Business System Specialist

Pacific Gas And Electric Company•Oakland, CA

2d•Hybrid

About The Position

The As-built Program ensures that information documented in the field after installation, replacement or removal of an asset accurately reflects the work performed in the field and meets data quality standards for ingestion into our Asset Registry. Asset information in the Asset Registry is referenced by various stakeholders in PG&E to ensure that work can be performed safely and timely so that everyone and everything is safe. The Principal As-Built Governance Lead ensures that the leads for various functions within the As-Built Program effectively collaborate to create and maintain products and services that ensure timely updates to the Electric Distribution (ED), Electric Transmission (ET) and Sub-Station (SS) Asset Registries. The principal is accountable for achieving subject matter expertise in the As-Built Program (a) value streams for ED, ET and SS As-Built processes, (b) maturity roadmap, and (c) guidance documents and tools. The Principal will lead operating reviews and maintain RAG status on operating review artifacts to ensure accountability and progress. The Principal will craft content for and lead Governance Committee Meetings and send out meeting summaries. The principal functions as a liaison to stakeholders of the As-Built Program including Construction, Clerical, Estimating, Mapping, Information Technology, Quality Assurance, and Stakeholder Process Improvement. The principal is able to represent the stakeholder end users and business process owners in business system requirements, implementations and support. The principal understands how to determine user needs as well as business procedures, processes and systems. The principal can define user system requirements, provide user support, coordinate user acceptance of new processes and tools that may contribute to business process efficiencies. The principal may also perform risk and feasibility analysis, develop risk mitigations and project scope as well as provide recommendations on alternative solutions, project strategy and deliverable prioritization. The principal may lead large projects. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location is flexible within the PG&E Service Territory.

Requirements

Bachelors Degree in Business Administration or job-related discipline or equivalent experience
Job-related experience, 10 years
Experience as Project Manager
Experience in project participation, high complexity

Nice To Haves

Advance degree is a plus
Experience in Process Improvement including Lean and Six Sigma Principles, preferably Green or Black Belt
Experience in Quality Management Systems
Experience in Project Management and collaboration skills, preferably PMI certification
Experience with work management and scheduling systems and processes.
Workload/Time Management skills
Database management background
Working experience with multiple corresponding Line of Business-related functional areas.
Expert knowledge of the business requirements process.
Detail oriented, analytical,
Strong oral and written communication skills.
Interpersonal and influence skills to help shape department technology strategy.
Strong understanding of the utility business.
Ability to work with different teams across disciplines and levels and promote good working environment.
Strong mentoring skills.
In depth understanding of detailed business processes of department(s) supported.
Demonstrates advanced understanding of the impact(s) of technical changes to the collective business processes across functional units.

Responsibilities

Provide expert consulting in business and user needs. Understands how to gain an understanding of current and future business environment; in detail, to effectively anticipate, identify and fully meet the business needs.
Analyze end-to-end, complex business processes and coordinate with other departments to develop and implement solutions to information needs. Advises on the impact(s) of technical changes to cross-functional processes.
Identify, propose and influence solutions and define & document business requirements to complex business problems.
Coordinate necessary training, change management and communications associated with system implementations.
Anticipate user concerns and questions, and provide proactive, timely and professional communications or delegate as appropriate.
Provide a key contribution to business cases for complex and cross functional projects and initiatives. Develop supporting materials to justify investment.
Support the business in the production and implementation of the multi-year people, process, or technology roadmap.
Act in a Governance role for user and business communications related to suggested process, and technology enhancements.
Lead steering committee with Business and other teams that define, review and approve requirements for enhancements.
Provides oversight and high-level review of results affecting people, process, or technology.
Provides leadership on the business analysis work that has strategic importance for the business and user needs.
Keeps abreast of best practices and trends in utility business systems applications through attendance/involvement in conferences, seminars or forums.
Provides mentorship and guidance to less experienced employees.