System Hospitalist Program Mgr

Parkview Health • Fort Wayne, IN

6d

About The Position

The System Program Manager provides operational leadership, performance management, and strategic oversight of the program across Parkview. The manager partners with physician leaders, advanced practice providers, nursing leadership, care management, and executive stakeholders to support high-quality, patient-centered, and cost-effective inpatient care.

The role oversees daily operations, workforce planning, provider engagement, quality initiatives, regulatory compliance, and financial performance. It is accountable for operational excellence, improved patient throughput, workforce optimization, and alignment with organizational goals and system-wide clinical strategies. In collaboration with clinical leaders, the manager drives service-line initiatives, strengthens provider engagement, and advances organizational priorities across the program.

The manager has full operational accountability for the service line and associated programs, providing continuous oversight and operational stability 24 hours a day, 7 days a week, 365 days a year. As the designated operational leader and primary escalation point for critical operational issues, the manager must be available to respond to urgent situations, staffing concerns, patient-flow challenges, critical incidents, and other matters requiring leadership direction during evenings, weekends, holidays, and other non-business hours. The manager may be contacted by employees, physicians, leaders, and other stakeholders to provide consultation, resolve problems, support crisis response, and ensure uninterrupted operations, patient care, safety, and organizational performance.

Requirements

• Bachelor's degree required.
• Minimum of five years of experience in a healthcare environment.
• Previous supervisory or managerial experience required.
• Excellent verbal and written communication skills.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.
• Solid analytical skills.
• Demonstrated knowledge of clinic and clinical operations, finance, service excellence, and revenue cycle processes.
• Availability to respond to urgent operational matters during evenings, weekends, holidays, and other non-business hours.

Nice To Haves

• Bachelor of Science in Nursing (BSN) preferred.

Responsibilities

• Provide operational leadership, performance management, and strategic oversight of the program across Parkview.
• Oversee daily operations, workforce planning, provider engagement, quality initiatives, regulatory compliance, and financial performance.
• Drive operational excellence, improve patient throughput, and support workforce optimization.
• Ensure alignment with organizational goals and system-wide clinical strategies.
• Collaborate with clinical leaders to drive service-line initiatives, strengthen provider engagement, and advance organizational priorities.
• Maintain full operational accountability for the service line and associated programs, ensuring continuous oversight and operational stability.
• Serve as the primary escalation point for critical operational issues and respond to urgent situations, staffing concerns, patient-flow challenges, critical incidents, and other operational matters requiring leadership direction, including outside standard business hours.
• Provide consultation, facilitate problem resolution, and support crisis response to ensure uninterrupted operations, patient care, safety, and organizational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager