System Nursing Director of Throughput and Capacity Management

Luminis Health • Annapolis, MD

2d • $184,000 - $220,000

About The Position

The System Director of Throughput and Capacity Management is a leadership role that supports the System Senior Director of Nursing and Clinical Operations in advancing system-wide patient throughput, bed capacity strategy, transfer center operations, discharge progression, access coordination, and care delivery efficiency. The role provides strategic and operational oversight of patient flow across clinical and procedural areas to support timely, safe, and high-quality patient care.

The Director develops data-informed strategies to optimize capacity management, reduce length of stay, and improve the patient experience. In partnership with executive leadership, clinical teams, and internal and external stakeholders, the Director identifies and addresses barriers to patient flow and aligns operational performance with organizational goals.

The position also oversees the Virtual Nursing Program, including its design, implementation, integration into bedside workflows, performance monitoring, and continuous improvement. The Director partners with clinical, technology, and operations leaders to expand virtual care capabilities and supports innovation in care delivery models.

Requirements

• Bachelor of Science in Nursing degree.
• Minimum of 4 years of advanced clinical practice with demonstrated progressive leadership responsibility and scope.
• Certification in a specialty area within 12 months of hire.
• Current and active Registered Nurse (RN) license in Maryland, or a current and active RN license from a Compact State (NLC) with Multi-State Privilege valid for practice in Maryland.
• American Heart Association Healthcare Provider BLS certification.
• Excellent interpersonal skills and the ability to communicate effectively and concisely, verbally and in writing, with individuals and groups at various organizational levels and across disciplines.

Nice To Haves

• Master's degree preferred.

Responsibilities

• Oversee admissions, discharges, and transfers (ADT) to support efficient and safe patient movement across the continuum of care.
• Direct centralized patient flow functions, including bed management, transfer center operations, and throughput command infrastructure.
• Manage system-wide capacity operations, including patient census, bed availability, and access across all entry points.
• Align patient demand, staffing levels, and system capacity.
• Lead initiatives to remove barriers to patient flow, including capacity constraints, staffing challenges, and process inefficiencies.
• Develop and implement standardized processes to improve efficiency, outcomes, and cost management.
• Align operational processes, escalation pathways, and performance metrics across the system to lead throughput strategy.
• Identify opportunities to reduce length of stay and improve discharge efficiency.
• Monitor and report on key performance indicators, including length of stay, admission-to-bed assignment time, and discharge throughput metrics.
• Support implementation and expansion of system-wide programs, including Virtual Nursing and Virtual Care models.
• Provide direct oversight of the Virtual Nursing Program, including program design, implementation, and performance optimization.
• Integrate virtual nursing workflows into bedside care to enhance patient experience, improve staff efficiency, and support throughput goals.
• Partner with clinical, technology, and operations leaders to expand virtual care capabilities and drive system-wide adoption.
• Monitor virtual program outcomes, including quality, patient satisfaction, staff engagement, and cost efficiency, and implement continuous improvement strategies.
• Support innovation in care delivery models that improve access, efficiency, and patient outcomes.
• Participate in the multidisciplinary staffing and workforce committee.
• Work with the System Nursing Director of Workforce Optimization to align throughput goals with staffing plans and float pool deployment.

Benefits

• Medical, dental, and vision insurance.
• Retirement plan with employer match for employees who work more than 1,000 hours in a calendar year.
• Paid time off.
• Tuition assistance benefits.
• Employee referral bonus program.
• Paid holidays, disability insurance, and life/AD&D insurance for full-time employees.
• Wellness programs.
• Employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director