System Director - Nursing Workforce Management

Luminis Health • Annapolis, MD

18h • $182,000 - $221,000

About The Position

The System Director of Nursing Workforce Management is responsible for system-wide staffing and scheduling operations for designated clinical and operational areas. The role ensures effective workforce deployment by creating and maintaining schedules, managing timekeeping processes, and addressing real-time staffing needs. Working within a centralized staffing model, the Director supports safe staffing levels, quality patient care, labor productivity, operational efficiency, and workforce engagement and sustainability. The role partners with leaders and frontline teams and uses an electronic staffing platform to manage labor resources, fill open shifts, and respond to last-minute staffing changes.

The position is accountable across the enterprise for centralized staffing infrastructure, including the Supplemental Staffing Pool (SSP) and entity-level float pools. It provides strategic and operational oversight for workforce planning, training strategies, and workflow optimization. The Director leads staffing operations and workforce planning, monitors labor performance, develops staffing policies and processes, and supports staffing and capacity planning across the organization.

The position reports to the System Senior Director Nursing and Clinical Operations. A Bachelor of Science in Nursing and an active RN license valid for practice in Maryland are required. A master's degree is preferred. The role requires at least four years of advanced clinical practice with progressive leadership experience. A specialty certification is required within 12 months of hire. The stated pay range is $182,000–$221,000 USD.

Requirements

• Bachelor of Science in Nursing degree.
• At least 4 years of advanced clinical practice with demonstrated progressive leadership experience.
• Current and active Registered Nurse (RN) license in Maryland, or a current and active RN license from a Compact State (NLC) with Multi-State Privilege valid for practice in Maryland.
• American Heart Association Healthcare Provider BLS certification.
• Specialty-area certification within 12 months of hire.
• Excellent interpersonal skills and the ability to communicate effectively and concisely, verbally and in writing, with individuals and groups across organizational levels and disciplines.

Nice To Haves

• Master's degree.
• Experience in workforce management, hospital operations, and/or system-level clinical operations.

Responsibilities

• Direct and implement operational flow processes to ensure comprehensive and safe staffing.
• Monitor labor performance, including budgets, premium labor, and performance metrics, to support productivity and safe staffing.
• Partner with operational leaders and finance partners on annual nursing budgets and staffing-grid optimization across the system; provide annual education on budget preparation, FTE matrices, staffing variation, and staff replacement strategies; and work with site leaders on staffing interventions.
• Design proactive staffing strategies for surge capacity in collaboration with the System Nursing Director Throughput and Capacity Management, and support organization-wide surge staffing and capacity planning.
• Manage daily staffing operations so nursing units are staffed appropriately for patient volume, acuity, and skill-mix requirements.
• Develop, implement, and evaluate policies and procedures for deployment, tracking, and scheduling of nursing personnel.
• Use staffing software and predictive analytics to anticipate staffing needs and address shortages or surpluses proactively.
• Coordinate with nurse leaders and department directors to balance permanent, float, and temporary staff assignments.
• Oversee staffing functions and shift coverage, including last-minute replacement assignments, floating, and sick calls.
• Lead, mentor, and support staffing coordinators and administrative personnel.
• Ensure staffing practices comply with federal, state, and local regulations.
• Lead a system multidisciplinary staffing and workforce committee.
• Oversee and coordinate staffing infrastructure, including the Supplemental Staffing Pool (SSP), entity-level float pools, patient transport, and patient safety attendants, to support effective resource deployment.
• Facilitate integration of float-pool staff into unit-based staffing plans.
• Contribute to workforce planning strategies, including staffing models and resource allocation.
• Assist with workflow improvements and standardized scheduling practices.
• Support staff training on scheduling systems and best practices.
• Partner with Talent Acquisition and Human Resources to align workforce plans with vacancy reduction, pipeline development, and turnover mitigation strategies.
• Establish enterprise staffing principles and governance structures to promote consistency across facilities and service lines.

Benefits

• Medical, dental, and vision insurance.
• Retirement plan, with employer match for employees who work more than 1,000 hours in a calendar year.
• Paid time off.
• Tuition assistance benefits.
• Employee referral bonus program.
• Paid holidays for full-time employees.
• Disability and life/AD&D coverage for full-time employees.
• Wellness programs.
• Employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director