System Manager-Telehealth
About The Position
The System Manager-Telehealth provides strategic, operational, and administrative leadership for Hospital Sisters Health System’s telehealth service line. The role optimizes performance and ensures alignment with organizational priorities across clinical, financial, and operational domains. The manager executes systemwide telehealth strategy, oversees day-to-day telehealth operations and program implementations, partners with cross-functional leaders to support integrated care delivery, and drives performance through data analytics and continuous improvement. The position is in Operations within Corporate Services and is based at the System Services Center in Springfield, Illinois. The schedule is full time, with a hybrid arrangement requiring onsite work in Springfield quarterly, and 40 scheduled hours per week. Internet requirements include download speeds of at least 20 Mb, upload speeds of at least 6 Mb, and latency under 100 ms; higher speeds are preferred.
Requirements
- Bachelor’s degree in Business or a related field.
- At least 5 years of experience in healthcare operations.
- At least 3 years of progressively responsible leadership experience.
- At least 2 years of experience planning and executing telehealth operations and strategy.
- Minimum internet download speed of 20 Mb, upload speed of 6 Mb, and latency under 100 ms.
Nice To Haves
- Master’s degree in Healthcare, Business Administration, or a related field.
- Internet download speed of 100 Mb or higher, upload speed of 10 Mb or higher, and latency under 60 ms.
Responsibilities
- Provide strategic, operational, and administrative leadership for the system’s telehealth service line.
- Optimize telehealth performance and align the service line with organizational priorities across clinical, financial, and operational domains.
- Execute systemwide telehealth strategy.
- Oversee day-to-day telehealth operations and program implementations.
- Partner with cross-functional leaders to support effective, integrated care delivery.
- Drive performance through data analytics and continuous improvement.
Benefits
- Medical, prescription, dental, and vision coverage for eligible colleagues.
- Paid Time Off combining vacation, sick, and personal days.
- Retirement benefits including HSHS contributions.
- Education assistance of up to $5,250 per calendar year and tuition discounts at select colleges.
- Adoption assistance of up to $7,500.
- Wellness program with incentives.
- Employer-paid life insurance.
- Short-term and long-term disability coverage.
- Flexible spending accounts.
- Employee assistance program.
- Identity theft coverage.
- Colleague rewards and recognition program.
- Discount program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
