System Engineer IT

Rivers Casino Careers•Schenectady, NY

1d•Onsite

About The Position

Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. Uses the current data center standards and procedures to streamline operations in an efficient and effective manner.

Requirements

Technical planning
System integration
Verification and validation
Cost and risk analysis
Supportability and effectiveness analyses
Current data center standards and procedures
Active Directory
File servers
SAN
MS cluster
Exchange servers
MSSQL servers
iSeries
Network equipment
User facing systems support
Software and hardware support
Problem determination/isolation
Problem data analysis
Root cause analysis
Networking expertise

Responsibilities

Analyzes environment and recommends enhancements to processes, procedures, tool sets, etc. to improve performance, stability and/or maintainability
Configuration and continuous administration of server equipment
Works closely with corporate to implement standards for internal/external security, mail, internet, intranet and VOIP
Configures, maintains and installs server equipment according to industry standards
Monitors system performance, implements corrective action and establishes plans for future system upgrades
Provides support for servers and the data center
Establishes and maintains system users, user directories and security
Analyzes performance bottlenecks on network, systems and the overall IT infrastructure. Makes recommendations and implements approved recommendations. This includes but is not limited to the following systems: Active Directory, File servers, SAN, MS cluster, Exchange servers, MSSQL servers, iSeries and network equipment
Provide support for all user facing systems including software and hardware for all platforms, problem determination/isolation, analyzing problem data, performing data analysis, documenting findings, escalating complex problems to the appropriate I.T. staff or service vendors and communicating final resolution to clients and users
Identify trends in incidents and assist supervisors in root cause analysis and development of resolution or work arounds
Mentor and provide networking expertise and advise to IT Team Members in order to facilitate and enhance their networking skills
Assist in compliance of internal procedures and ensure that all procedures that support the property’s computer systems are performed according to standards
Maintain the confidential nature of matters pertaining to company records, policies, and customer lists. Ensures that data containing sensitive information is stored and maintained as required by local policy and procedures.
Perform all duties in a manner that ensures the I.T. Department will meet or exceed the measurable objectives for service level to clients/users and system availability