IT System Administrator

Blue Cross of IdahoBozeman, MT
$66,353 - $92,894Hybrid

About The Position

Our System Admins install, configure, and maintain IT Operations–supported applications and application servers. Performs software installations, upgrades, and maintenance of application environments in accordance with IT policies and procedures. Monitors and tunes systems to achieve optimal performance, ensures availability and reliability of supported platforms, and resolves technical issues. This role focuses on application administration with exposure to databases and opportunities to grow into broader software and system engineering disciplines. Location: this position is based in a hybrid work environment (combination of onsite work at the Meridian, Idaho campus and work-from-home)

Requirements

  • Bachelor’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience
  • Applicable certification(s) +2 years additional experience
  • Associate’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study + 2 years additional experience
  • 1-3/+ years IT experience, to include Application administration and system architecture knowledge
  • Basic database knowledge (SQL or similar)
  • Strong troubleshooting and analytical skills, with ability to learn new technologies
  • Effective communication and documentation skills

Nice To Haves

  • Preference for IT applications support experience at enterprise-level in healthcare-related environment

Responsibilities

  • Installs, configures, and maintains enterprise application software and application servers
  • Performs software installations, upgrades, and patching of application environments
  • Monitors system performance and tunes systems for optimal performance and reliability
  • Troubleshoots and resolves application and system issues
  • Supports IT Operations application portfolio
  • Develops and maintains technical documentation
  • Performs testing, validation, and release support
  • Works with vendors to resolve issues and drive improvements
  • Supports implementation of functional requirements and enhancements
  • Maintains awareness of application architecture
  • Performs basic database querying and data validation
  • Assists with data migrations and integrations
  • Participates in incident, change, and problem management
  • Collaborates with cross-functional teams
  • Contributes to process improvement and automation

Benefits

  • paid time off
  • paid holidays
  • community service and self-care days
  • medical/dental/vision/pharmacy insurance
  • 401(k) matching and non-contributory plan
  • life insurance
  • short and long term disability
  • education reimbursement
  • employee assistance plan (EAP)
  • adoption assistance program
  • paid family leave program
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