System Engineer III, Network - Information Solutions (Columbia)

Medical University of South Carolina•Columbia, SC
•Onsite

About The Position

The System Engineer III, Network, reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Areas of expertise include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services. This position serves as a subject matter expert for network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a lead role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Requirements

  • A bachelor’s degree and five years directly related experience; or a high school diploma and nine years directly related experience; or a Masters’ degree and 3 years directly related experience required.
  • Must possess strong interpersonal, project management, analytical and communication skills.
  • Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications.
  • Knowledge of communication or information systems, voice and data networking operations.
  • Knowledge and technical expertise in networking protocols, security, and wireless communications.
  • Continuous standing, sitting, and walking.
  • Continuous working indoors.
  • Frequent working from elevated areas.
  • Frequent working in confined/cramped spaces.
  • Continuous bending at the waist.
  • Frequent twisting at the waist.
  • Frequent squatting.
  • Frequent pinching operations.
  • Continuous gross motor use (fingers/hands).
  • Continuous firm grasping (fingers/hands).
  • Continuous reaching in all directions.
  • Continuous repetitive motion (hands/wrists/elbows/shoulders).
  • Continuous full use of both legs.
  • Frequent balance & coordination (lower extremities).
  • Infrequent lift/carry 50 lbs. unassisted.
  • Infrequent lift/lower 50 lbs. from floor to 36”.
  • Infrequent lift up to 25 lbs. overhead.
  • Frequent exertion up to 50 lbs. of force.
  • Continuous maintain corrected vision 20/40 (one or both eyes).
  • Continuous recognition of objects (near/far).
  • Continuous color discrimination.
  • Continuous depth perception.
  • Continuous peripheral vision.
  • Continuous hearing acuity (with correction).
  • Continuous tactile sensory function.
  • Continuous gross motor with fine motor coordination.
  • Continuous olfactory (smell) function.
  • Continuous respirator use qualification.
  • Continuous effective stress management.
  • Frequent rotating shifts.
  • Frequent overtime.
  • Continuous latex-safe environment.

Nice To Haves

  • 7+ years of network experience is preferred.

Responsibilities

  • Serves as a subject matter expert for network services.
  • Evaluates and resolves complex technical issues.
  • Demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions.
  • Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network.
  • Responsible for the timely resolution of network issues.
  • Takes a lead role in projects.
  • Participates in team and project meetings and provides input on solutions to improve efficiency.
  • Coaches and transfers knowledge to peers and staff.
  • Maintains high professional standards.
  • Exhibits excellent customer service skills while performing assigned tasks.
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