System Engineer II, Network - Information Solutions (PeeDee)

Medical University of South Carolina•Florence, AL

43d•Onsite

About The Position

The System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Skills required for the position include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services.

Requirements

A high school diploma and six years directly related experience; or a bachelor’s degree and two years directly related experience required; or a Masters’ Degree in a related field.
Excellent interpersonal, analytical, customer service and communication skills required.
Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications.
Knowledge of communication or information systems, voice and data networking operations.
Knowledge and technical expertise in networking protocols, security, and wireless communications.
Mobility & Posture: Standing: Continuous, Sitting: Continuous, Walking: Continuous, Climbing stairs: Infrequent, Working indoors: Continuous, Working outdoors (temperature extremes): Infrequent, Working from elevated areas: Frequent, Working in confined/cramped spaces: Frequent, Kneeling: Infrequent, Bending at the waist: Continuous, Twisting at the waist: Frequent, Squatting: Frequent.
Manual Dexterity & Strength: Pinching operations: Frequent, Gross motor use (fingers/hands): Continuous, Firm grasping (fingers/hands): Continuous, Fine manipulation (fingers/hands): Continuous, Reaching overhead: Frequent, Reaching in all directions: Continuous, Repetitive motion (hands/wrists/elbows/shoulders): Continuous, Full use of both legs: Continuous, Balance & coordination (lower extremities): Frequent.
Lifting & Force Requirements: Lift/carry 50 lbs. unassisted: Infrequent, Lift/lower 50 lbs. from floor to 36”: Infrequent, Lift up to 25 lbs. overhead: Infrequent, Exert up to 50 lbs. of force: Frequent.
Vision & Sensory: Maintain corrected vision 20/40 (one or both eyes): Continuous, Recognize objects (near/far): Continuous, Color discrimination: Continuous, Depth perception: Continuous, Peripheral vision: Continuous, Hearing acuity (with correction): Continuous, Tactile sensory function: Continuous, Gross motor with fine motor coordination: Continuous.
Olfactory (smell) function: Continuous
Respirator use qualification: Continuous
Effective stress management: Continuous

Nice To Haves

Four years of network experience is preferred.

Responsibilities

Supports network services.
Evaluates and resolves complex technical issues.
Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network.
Responsible for the timely resolution of network issues.
Takes a role in projects.
Participates in team and project meetings and provides input on solutions to improve efficiency.
Transfers knowledge to peers and staff.
Maintains high professional standards.
Exhibits excellent customer service skills while performing assigned tasks.