System Director Retail Pharmacy Services

Tower Health•West Reading, PA

53d•Onsite

About The Position

Tower Health is seeking a motivated, experienced leader to oversee our retail, specialty and mail order pharmacy services. The System Director for Retail Pharmacy Services develops, manages and operates an assigned pharmacy service area in a patient-centric manner. They monitor and manage system performance against metrics (budget, quality, patient experience). This role oversees all facets of daily operations, including reviewing, recommending, and implementing service enhancements; managing capital, expense, and revenue budget for the area; establishing and maintaining an organizational structure and staffing to effectively accomplish service line goals; and supervising staff and coordinating scheduling. The Director ensures the effective and efficient provision of patient care services, including coordination with other health care providers. They also develop and maintain systems to ensure operational efficiency, efficient use of resources, and fiscal responsibility, while upholding the mission, vision, values, and customer service standards of Tower Health.

Requirements

Doctorate Degree - OR - combination of relevant education & experience may be considered in lieu of Doctorate Degree
Experience leading large teams required
PA Pharmacist License
Accountable for maintaining workplace safety
Analytical Skills
Change Management
Collaborative Skills
Customer Service Skills
Detail Oriented
Epic Proficiency
Excellent Communications Skills
Excellent Interpersonal Skills
Financial and Business Acumen
Leadership Skills
Listening Skills
Microsoft Office Applications
Organizational Skills
Prepare & Give Presentations
Problem Solving Skills
Project Management Skills
Strategic Thinking
Strong Team Player

Nice To Haves

Familiarity with specialty and mail order pharmacy accreditation preferred

Responsibilities

Develops, manages and operates an assigned pharmacy service area in a patient-centric manner.
Monitors and manages system performance against metrics (budget, quality, patient experience).
Oversees all facets of daily operations, including reviewing, recommending, and implementing service enhancements.
Manages capital, expense, and revenue budget for the area.
Establishes and maintains an organizational structure and staffing to effectively accomplish service line goals.
Supervises staff and coordinates scheduling.
Ensures the effective and efficient provision of patient care services, including coordination with other health care providers.
Develops and maintains systems to ensure operational efficiency, efficient use of resources, and fiscal responsibility.
Upholds the mission, vision, values, and customer service standards of Tower Health.