Director Pharmacy Services

Geisinger•Work from home (Pennsylvania), PA

8d•Remote

About The Position

The Director Pharmacy Services provides comprehensive strategic oversight of pharmacy services in assigned areas. The role supervises, mentors, plans, and administers pharmacy practice and collaborates in developing, implementing, and growing pharmacy practice and related services at Geisinger. It also supports coordination of patient care across the continuum. The director is accountable for pharmacy practice, medication-use processes, and transitions of care in the responsible areas. The position guides pharmacy leaders and staff, promotes patient-centric care and effective team dynamics, evaluates existing practice, and plans new programs. It maintains standards and performance measurement for clinical and operational efficiency, quality, and patient satisfaction; monitors medication utilization and costs; and collaborates with clinicians and administrative partners on medication-management processes and cost-containment protocols. The director is responsible for financial performance, budgets, business plans, and monitoring revenue, expenses, productivity, and clinical outcomes. In collaboration with the leadership team and relevant partners, the director oversees performance management, recruitment, compliance, policies and procedures, collaborative practice agreements, and continuous improvement. For Specialty Pharmacy, the role oversees clinical aspects of the Caresite Specialty Patient Management Program and directs related performance-improvement and corporate-compliance activities. The position is based at home in Pennsylvania, with work typically performed in a clinical environment. It is a regular, exempt role scheduled for 40 hours per week on day shift. Required qualifications include a bachelor's degree in pharmacy, at least seven years of related work experience, at least five years managing people, processes, or projects, and a Pennsylvania pharmacist license. A doctoral degree in pharmacy is preferred.

Requirements

Bachelor's degree in Pharmacy.
At least 7 years of related work experience.
At least 5 years managing people, processes, or projects.
Licensed Pharmacist in Pennsylvania.
Mentoring skills.
Office administration skills.

Nice To Haves

Doctoral degree in Pharmacy.

Responsibilities

Provide comprehensive oversight and accountability for pharmacy practice, medication-use processes, and transitions of care in assigned areas.
Mentor, motivate, and empower pharmacy leaders and staff; model engagement and effective team dynamics.
Guide delivery of optimized, effective, patient-centric care across pharmacy services.
Evaluate current pharmacy practice, plan development of new programs, and make recommendations to leadership.
Support development of the pharmacy practice model and integration of pharmacists and pharmacy technicians into healthcare teams.
Oversee and participate in staff performance management and development; oversee staff recruitment and hiring.
Maintain standards, clinical and operational activities, and performance measures for efficiency, quality, and patient satisfaction.
Identify and analyze changes in medication utilization and costs and their drivers.
Collaborate with physicians, healthcare professionals, and administrative partners to address medication-management and utilization issues.
Oversee and contribute to evidence-based cost-containment and cost-saving protocols and medication therapies.
Manage the financial performance of assigned areas, develop and achieve budgets, and contribute to business plans and financial proformas.
Use metrics and quality data to monitor revenue and expenses, staff productivity, and clinical outcomes, and report to Enterprise Pharmacy and System leadership as requested.
Establish, monitor, communicate, and continuously improve performance parameters for pharmacy services with the leadership team.
Ensure compliance with accreditation, regulatory, and corporate standards; develop, revise, and audit policies and clinical and operational procedures in collaboration with relevant leaders.
Ensure appropriate, up-to-date collaborative practice agreements are in place at assigned practice areas.
For Specialty Pharmacy, oversee clinical aspects of the Caresite Specialty Patient Management Program.
Lead and develop the Performance Improvement Program in collaboration with Human Resources.
Direct corporate compliance activities, including plan development and implementation for Caresite Specialty Rx.
Ensure compliance with local and federal regulations and corporate policies and procedures.