Director, Pharmacy Services HomeCare

University of Rochester•Town of Henrietta, NY
•$159,120 - $238,680•Onsite

About The Position

The Director, Pharmacy Services HomeCare oversees the management, operational integrity, regulatory and legal compliance, and financial performance of home care pharmacy programs within the University of Rochester Medical Center and UR Medicine System. Programs include home infusion pharmacy, enteral nutrition, durable medical equipment (DME), and other home care business opportunities. The Director supervises pharmacists, managers, and staff, ensuring safe and efficient medication management in accordance with applicable laws, regulations, and accreditation standards. The role collaborates across the system, contributes to strategic planning, and guides development and implementation of home care pharmacy programs and services. The Director assures safe, reliable pharmacy operations; develops policies and procedures; manages safety concerns; and promotes patient- and family-centered care. The position identifies opportunities to expand services, develops business plans, applies lean management principles, and participates in departmental strategic planning. It oversees recruitment, retention, supervision, staff development, performance feedback, and professional development, and provides clinical oversight for home-based nutrition and respiratory services. The Director leads DMEPOS accreditation and represents UR Medicine in professional organizations and meetings. The role manages budgets and contributes to operating and capital budget development. It plans for facilities, equipment, automation, transportation, renovations, construction, relocation, and technology needs. The Director also participates in system integration, centralization, and project planning to expand services in response to patient needs. The position is full-time, scheduled for 40 hours per week, and works the UR day shift. It is based at 211 Bailey Rd, Rochester, New York. The listed compensation range is $159,120 to $238,680.

Requirements

  • Bachelor's degree in Pharmacy and five years of hospital pharmacy experience, or an equivalent combination of education and experience.
  • Three years of pharmacy management experience.
  • Licensed Pharmacist in New York State upon hire.

Nice To Haves

  • Master's degree.
  • Experience or expertise in home infusion, enteral nutrition, DME, or other home care pharmacy programs is relevant to the role, but is not stated as a required qualification.

Responsibilities

  • Oversee management, operational integrity, regulatory and legal compliance, and financial performance of URMC and UR Medicine home care pharmacy programs, including home infusion, enteral nutrition, DME, and other home care programs.
  • Supervise pharmacists, managers, and staff to ensure safe and efficient medication management in accordance with applicable laws, regulations, and accreditation standards.
  • Collaborate across the system to deliver home care pharmacy services to URMC patients and affiliates.
  • Contribute to strategic planning and guide development and implementation of home care pharmacy programs and services.
  • Ensure safe and reliable operations at home care pharmacies, including appropriate implementation and use of technology and automation.
  • Develop and implement policies and procedures that comply with state and federal regulations, accreditation standards, and third-party payer requirements.
  • Review and manage safety concerns using a just culture approach in collaboration with institutional quality management professionals.
  • Develop and implement patient- and family-centered home care pharmacy services and promote high-quality, courteous care.
  • Identify system needs for expansion and improvement, coordinate development of new programs, and direct their implementation.
  • Identify opportunities and prepare business plans to enhance home care pharmacy programs, working with relevant pharmacy, finance, specialty pharmacy, and home care counterparts.
  • Participate in departmental strategic planning and take ownership of assigned strategic directions and objectives for service growth.
  • Use lean management principles to identify operational, financial, and clinical efficiencies.
  • Oversee recruitment, retention, interviewing, hiring, training, supervision, and personnel matters for home care pharmacy program staff in collaboration with HR business partners.
  • Provide continuing education and development opportunities for professional and technical staff.
  • Directly manage, supervise, and develop managers and administrative and front-line staff who report to the role.
  • Provide timely, fair, developmental employee feedback and evaluations, including performance goals consistent with SMART standards.
  • Maintain a professional development plan and pursue ongoing personal and professional growth.
  • Provide clinical oversight for home-based clinical nutrition and respiratory care services.
  • Lead DMEPOS accreditation and develop, implement, and monitor processes and policies aligned with accreditation standards.
  • Represent UR Medicine at professional meetings and seminars and participate in institutional, professional, and partner organization committees and task forces.
  • Oversee budget performance, identify and report variances, and contribute to annual operating and capital budgets and related business plans.
  • Plan for upgrades and maintenance of facilities, equipment, automation, transportation, and other infrastructure supporting home care pharmacy operations.
  • Coordinate business plans, implementation, renovation and construction planning, relocation, and technology and automation evaluation related to regional service expansion.
  • Identify, justify, and recommend capital equipment requirements.
  • Participate in strategic planning and project implementation for service integration or centralization across the UR Medicine system.
  • Engage in planning and project development to grow home care pharmacy services in response to evolving patient needs.
  • Perform other duties as assigned.
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