About The Position

The System Director, Digital Technology provides leadership for enterprise data management, analytics platforms, artificial intelligence, digital innovation, and consumer-facing technology initiatives. The role partners across Information Systems, Informatics, and organizational leadership to identify, implement, and optimize capabilities that improve patient experience, workforce effectiveness, operational performance, and organizational outcomes. The Director serves as the organization's core technical leader for data management and the Analytics Community of Practice and is responsible for technical strategy, architecture, integration, and enablement of Microsoft Fabric, analytics platforms, artificial intelligence technologies, and consumer-facing digital solutions. The Director advances initiatives through influence and collaboration rather than direct ownership of all supporting resources. The role works closely with Applications and Epic resources; IT Systems and Azure/cloud infrastructure; Informatics leadership on workflow implementation and adoption; Decision Support on finance analytics and data governance; Population Health leadership; and operational stakeholders. It maintains a technical foundation in artificial intelligence, analytics, population health, Epic consumer technologies, Microsoft Fabric, data integration, and modern cloud-based data platforms. The position helps select appropriate technologies, coordinate implementation, accelerate adoption, strengthen digital literacy, and realize measurable value from technology investments. The position has supervisory and budget responsibilities. It is hybrid and not patient-facing. Remote work requires a quiet, distraction-free workspace that meets security and privacy standards, stable electricity and internet with at least 25 Mbps upload speed, full attention to work and communications during working hours, adherence to agreed break and attendance schedules, and compliance with Stormont Vail's Remote Worker Policy and annual Remote Work Agreement.

Requirements

  • Bachelor's degree in Information Systems, Computer Science, Data Science, Healthcare Informatics, Business Administration, Healthcare Administration, or a related field.
  • At least 7 years of progressively responsible experience in healthcare technology, data management, analytics, artificial intelligence, digital innovation, informatics, population health technology, or related areas.
  • At least 3 years of leadership experience leading complex, cross-functional initiatives through collaboration and influence.
  • At least 2 years of experience evaluating and implementing artificial intelligence or advanced analytics solutions in healthcare environments.
  • At least 2 years of experience with Microsoft Fabric, Microsoft Azure, Power BI, and cloud-based data architectures in healthcare environments.
  • At least 2 years of experience supporting an analytics community of practice or federated analytics model.
  • Strong technical knowledge of data architecture, data integration, data management, analytics platforms, artificial intelligence, and cloud technologies.
  • Working knowledge of Microsoft Fabric, Azure, Power BI, modern data engineering practices, and analytics solution design.
  • Knowledge of healthcare interoperability, data governance, data quality, population health, and analytics architecture.
  • Knowledge of Epic consumer engagement, patient access, population health, and analytics capabilities.
  • Ability to assess technical products and translate organizational needs into scalable solutions.
  • Ability to connect data and technology capabilities to patient, workforce, operational, financial, and strategic outcomes.
  • Ability to influence decisions and lead across organizational boundaries without direct authority over all contributing resources, and to manage multiple priorities in a complex, highly matrixed environment.

Nice To Haves

  • Master's degree in Information Systems, Computer Science, Data Science, Business Administration, Healthcare Administration, Healthcare Informatics, or a related field.
  • At least 2 years of experience with Epic patient engagement, consumer-facing, population health, and analytics technologies.

Responsibilities

  • Identify, evaluate, and prioritize artificial intelligence products aligned with organizational, clinical, operational, and strategic priorities.
  • Lead AI product assessments, including market review, vendor evaluation, technical fit, business case development, pilot design, implementation planning, and value measurement.
  • Coordinate AI implementation with Information Systems, Informatics, Security, Privacy, Compliance, clinical, and operational stakeholders.
  • Develop and lead AI adoption, education, communication, and digital literacy efforts, and support responsible use and AI governance.
  • Establish or support measures for AI utilization, adoption, outcomes, and value realization; monitor emerging AI technologies and recommend appropriate opportunities.
  • Own enterprise data management capabilities, including technical standards and practices for data architecture, integration, quality, accessibility, lifecycle management, and use of organizational data assets.
  • Provide technical direction, mentorship, standards, and coordination within the Analytics Community of Practice across analytics, reporting, data engineering, and business intelligence resources.
  • Lead the technical strategy, architecture, administration, adoption, optimization, and roadmap for Microsoft Fabric and related enterprise analytics platforms.
  • Support Microsoft Fabric directly and coordinate the integration, organization, and use of data within Fabric to advance organizational priorities.
  • Develop technical approaches supporting enterprise analytics, artificial intelligence, population health, reporting, and data modernization.
  • Promote consistent technical standards, reusable data assets, data quality practices, and appropriate access to trusted information.
  • Partner with Decision Support on finance analytics, reporting, business intelligence, and data governance; partner with Population Health and clinical stakeholders on care management, quality improvement, risk management, and population-level insights.
  • Coordinate technical data and analytics initiatives across Information Systems and organizational departments.
  • Lead evaluation, implementation, adoption, and optimization of consumer-facing technology, partnering with Applications and Epic teams to improve patient engagement, digital access, self-service, communication, and digital front-door capabilities.
  • Identify ways technology-enabled services and workflows can improve consumer experience, access, and convenience; monitor utilization, engagement, and outcomes and recommend improvements.
  • Evaluate emerging healthcare technologies and market trends; lead pilots, proofs of concept, technical assessments, and value evaluations.
  • Develop technical recommendations and business cases for digital investment decisions and identify opportunities for automation, workflow modernization, and technology-enabled improvement.
  • Promote responsible experimentation, continuous learning, and scalable implementation practices.
  • Collaborate with Applications, IT Systems and infrastructure, Informatics, Decision Support, Population Health, and operational leaders on capabilities, dependencies, requirements, priorities, readiness, adoption, and supporting resources.
  • Coordinate cross-functional initiatives through influence, facilitation, and clear accountability, and translate technical concepts into understandable operational and business terms.
  • Recruit, develop, mentor, and evaluate assigned personnel; establish goals, performance expectations, development plans, and technical standards.
  • Strengthen organizational capabilities in data, analytics, AI, and digital technology; promote accountability, collaboration, innovation, service, and continuous improvement.
  • Represent Information Systems on committees, workgroups, and leadership teams as assigned.
  • Develop or support business cases and return-on-investment analyses; participate in operating and capital planning as assigned.
  • Evaluate vendors, products, services, and strategic partnerships; support contract review, vendor relationship management, implementation oversight, performance monitoring, and value realization.
  • Comply with Stormont Vail Health policies, standards, mandatory training, and requirements, and perform other duties as assigned.
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