System Case Management Educator

Yale New Haven Health•Milford, CT

About The Position

This position is accountable for the provision of quality outcome-based educational programs and practice support, which promote initial and ongoing competency and continuous development of Case Management staff. The role involves developing, organizing, implementing, and evaluating facility and system-based education and programs to ensure the competencies of care management personnel. It also requires promoting best practices in care coordination and facilitating orientation by collaborating with core departments.

Requirements

Baccalaureate Degree in Nursing Required
Minimum 5 years' experience in Case Management or related field.
Excellent communication skills
Understanding of human learning theory
Understanding of healthcare systems
Understanding of care management
Ability to manage multiple priorities
Working knowledge and experience with IT systems
Ability to utilize lean thinking and process improvement cycles
Ability to understand and use data
Current Connecticut State RN Nursing Licensure and or eligibility for Connecticut State RN licensure required.

Nice To Haves

Master's Degree Preferred
Case Management Certification desired.

Responsibilities

Develops, organizes, implements and evaluates Facility and System Based education and programs to ensure competencies of care management personnel.
Demonstrates knowledge of the American Nurses Association Standards for Nursing Professional Development.
Use multiple approaches and sources of information to identify and validate personnel’s learning needs.
Conducts learning needs assessments regularly to identify organizational and departmental education and practice needs.
Develops educational offering based on organization/clinical priorities and the learning needs of the intended audience.
Demonstrates knowledge of the financial resources available and the impact on program design.
Identifies organizational, service line and external agency requirements for documentation and record keeping.
Promotes best practice in care coordination.
Assists in the identification of staff for preceptor development.
Facilitates orientation by collaborating with the core department.
Integrates performance indicators in education activities.
Seeks out opportunities for professional growth through organizational affiliations or certification within specialty area.