System and Process Project Manager

KACE Company

1d•$110,000 - $120,000•Remote

About The Position

The System and Process Project Manager manages the functionality, performance, integration, security, and enhancement of the NamUs information system. The position serves as the operational liaison between users, program staff, software engineers, and government stakeholders.

Requirements

Master’s Degree in Criminal Justice, Computer Science, or related field
Minimum 5 years' work experience in database management, system administration, or IT project management, preferably within a criminal justice, forensic, or public safety environment.
Minimum 4 years’ work experience in functional and performance testing of database systems.
In-depth knowledge of ISO standards and forensic QA protocols.
Ability to conduct internal audits and manage corrective actions.
Strong analytical and documentation skills.
Understanding of regulatory compliance in forensic environments.
Ability to train and guide staff on QA best practices.
Excellent problem-solving and decision-making skills.
Collaboration and communication across multidisciplinary teams.
Moderate Risk Background Investigation (MBI) required
Must be a U.S Citizen
Residency requirement - 3 consecutive years in the last 5 years.
Successfully passing a background investigation including drug screening.

Nice To Haves

Certification in Data Privacy or Information Security is highly desirable

Responsibilities

Oversee the functionality, integration, and performance testing of the NamUs database, ensuring it meets programmatic requirements.
Maintain a list of system enhancements and modifications for the database.
Conduct system audits to ensure adherence to policies and procedures.
Monitor overall system performance.
Track system functionality.
Assess user-reported issues and provide recommendations for future enhancements.
Serve as a liaison between internal teams, software engineers, and external agencies to align database capabilities with operational goals.
Manage the sharing of information within the database, including review of FOIA requests.
Capture database metrics.
Oversee database imports.