System Administrator [Talents Bench]

Metal Toad

8d•Remote

About The Position

Metal Toad is a strategic AI partner that helps customers leverage AI for growth, aligning its capabilities with business opportunities. As an AWS, Anthropic, and OpenAI partner, the company comprises consultants, software engineers, devops engineers, UX designers, project managers, marketers, and supporting staff. All employees should be interested in the impact of AI and believe in a human-first, AI-enabled future. Metal Toad is a fully remote company, allowing team members to work from home. This specific position is a contract role for individuals residing in Brazil, with compensation in Brazilian Reais (R$).

Requirements

Read and agree to our Corporate Values Statement.
Believe in the company mission: to help people.
2+ years of experience with Amazon Web Services (AWS).
Advanced to fluent English communication skills.
Familiar with Linux System Administration.
Scripting language experience (Python and Shell preferred).
Deep knowledge of TCP/IP and HTTP protocols.
Experience with web accelerators, load balancers, reverse proxies, and CDNs.
Problem solver and willing to work in an agile/fast-paced environment.
Customer-oriented with good communication skills.
Willing to participate in a 24/7 on-call rotation with approximately one shift per month compensated.

Nice To Haves

Additional experience with other cloud providers.
AWS Certifications or be willing to get certified.
Interest in Generative AI technologies.
Some experience with Windows System administration.

Responsibilities

Planning and documenting complete cloud hosting systems, including capacity planning, software and instance type selection, allocation, and network design.
Building systems by executing installation, configuration, and testing of cloud resources.
Using automation and configuration management to ensure repeatability and traceability of changes.
Troubleshooting system hardware, software, networks, and operating systems.
Protecting the integrity and security of systems by implementing access controls and monitoring tools, and providing written evaluations and recommendations for ongoing improvement.
Maintaining system performance through system monitoring, analysis, and performance tuning.
Maintaining internal systems and customer deployment documentation.
Participating in a 24x7 on-call rotation (approximately one week on call, one week on backup per month).
Responding to support tickets and incidents in a timely manner that corresponds to SLA commitments.
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.