System Administrator (IT Operations) - Secret Clearance Required

General Dynamics Information Technology•Fairview Park, OH

1d•Onsite

About The Position

The System Administrator provides advanced technical expertise and operational leadership in a 24x7x365 IT environment. The role independently maintains and optimizes IT systems to ensure their availability, performance, and security, using sound judgment, initiative, and proactive problem-solving. The position supports IT infrastructure, systems, applications, and technologies, including network operations, server administration, system monitoring, and incident response. The administrator also contributes to documentation, knowledge articles, and training materials that improve support effectiveness. This is a full-time, on-site position in Falls Church, Virginia. The posting lists Tuesday–Saturday work hours, including a stated schedule of 2:30 p.m.–10:30 p.m.; another section lists 2 p.m.–10:30 p.m. Work hours are also described as subject to discussion during the interview. The role requires an active Secret security clearance and U.S. citizenship.

Requirements

At least three years of related system administration or IT operations experience.
High school diploma.
Active Secret security clearance, which must be maintained.
U.S. citizenship.
Meet DoW 8570.01-M IAT Level II baseline certification requirements, such as CompTIA Security+ CE, before starting.
Proficiency with Windows, Linux, and Cisco network systems.
Experience using ITSM tools, such as ServiceNow, for ticket management and workflow tracking.
Strong knowledge of virtualization, patch management, and network security principles.
Ability to exercise independent judgment, prioritize work, and resolve complex issues with minimal supervision.
Excellent analytical, communication, and documentation skills.
Demonstrated reliability, professionalism, and attention to detail.
Ability to collaborate effectively and adapt to changing operational priorities.

Nice To Haves

An associate or bachelor's degree in IT or a related technical discipline.
Equivalent combinations of education, certifications, training, and experience may be considered.
ITIL 4 Foundation or another computing environment certification; a computing environment certification must be obtained within six months of hire.

Responsibilities

Administer, maintain, and enhance physical and virtual servers, storage, and network systems.
Monitor system performance, resolve incidents, and fulfill service requests using ITSM tools such as ServiceNow.
Troubleshoot hardware, software, and network issues across Windows, Linux, and Cisco environments.
Coordinate with external partners, including the Army and DISA, on escalated issues outside program control.
Manage Active Directory and essential IT services, including user access, patching, and system updates.
Implement cybersecurity controls in accordance with DoW and organizational requirements, including audits and security assessments.
Develop, maintain, and test disaster recovery, business continuity, backup, and restoration procedures.
Create and update system documentation, diagrams, knowledge articles, and standard operating procedures.
Analyze recurring problems and recommend process or system improvements.
Provide technical guidance and mentorship to end users and junior IT staff.

Benefits

Comprehensive benefits and wellness packages.
Competitive pay.
Paid time off.
401(k) with company match.
Medical plan options, some with Health Savings Accounts.
Dental plan options.
Vision plan.
Vacation, sick, personal, and holiday leave.
Paid parental, military, bereavement, and jury duty leave.
Short- and long-term disability benefits.
Life insurance.
Accidental death and dismemberment insurance.
Personal accident, critical illness, and business travel and accident insurance, provided or available.
Full flex work weeks where possible.
Career growth and learning opportunities and internal mobility support.