System Administrator - Secret Clearance Required

General Dynamics Information Technology•Fairview Park, OH
•Onsite

About The Position

The System Administrator provides advanced technical expertise and operational leadership for IT operations in a 24x7x365 environment. The role independently maintains and optimizes IT systems to support availability, performance, and security. The IT Operations team manages and supports infrastructure, systems, applications, and technologies, including network operations, server administration, system monitoring, incident response, and documentation and training materials. This is a full-time, on-site position in Falls Church, Virginia, with work hours of 6:00 a.m. to 2:30 p.m., Monday through Friday. An active Secret clearance is required and must be maintained. The position requires U.S. citizenship and at least three years of related experience. The likely salary range is $72,250–$97,750, with actual salary determined by experience, geographic location, and potentially contractual requirements. Travel is less than 10%.

Requirements

  • At least three years of related system administration or IT operations experience.
  • High school diploma.
  • U.S. citizenship.
  • Active Secret security clearance, which must be maintained.
  • Must meet DoW 8570.01-M IAT Level II baseline certification requirements, such as CompTIA Security+ CE, before starting.
  • Must obtain a computing environment certification, such as ITIL 4 Foundation, within six months of hire.
  • If DoW 8140 requirements are implemented on the program or contract, employees must meet the applicable certification standards.
  • Proficiency with Windows, Linux, and Cisco network systems.
  • Experience using ITSM tools, such as ServiceNow, for ticket management and workflow tracking.
  • Strong knowledge of virtualization, patch management, and network security principles.
  • Ability to exercise independent judgment, prioritize work, and resolve complex issues with minimal supervision.
  • Excellent analytical, communication, and documentation skills.
  • Demonstrated reliability, professionalism, and attention to detail.
  • Ability to collaborate effectively and adapt to changing operational priorities.

Nice To Haves

  • An associate or bachelor's degree in IT or a related technical discipline.
  • An equivalent combination of education, certifications, training, and experience may be considered.

Responsibilities

  • Administer, maintain, and enhance physical and virtual servers, storage, and network systems.
  • Monitor system performance, resolve incidents, and fulfill service requests using ITSM tools such as ServiceNow.
  • Troubleshoot hardware, software, and network issues across Windows, Linux, and Cisco environments.
  • Coordinate with external partners, including the Army and DISA, on escalated issues outside program control.
  • Manage Active Directory and essential IT services, including user access, patching, and system updates.
  • Implement cybersecurity controls in accordance with DoW and organizational requirements, including audits and security assessments.
  • Develop, maintain, and test disaster recovery, business continuity, backup, and restoration procedures.
  • Create and update system documentation, diagrams, knowledge articles, and standard operating procedures.
  • Analyze recurring problems and recommend process or system improvements.
  • Provide technical guidance and mentorship to end users and junior IT staff.

Benefits

  • Comprehensive benefits and wellness packages.
  • Competitive pay.
  • Paid time off.
  • 401(k) with company match.
  • Medical plan options, some with Health Savings Accounts.
  • Dental plan options.
  • Vision plan.
  • Full flex work weeks where possible.
  • Vacation, sick, personal, holiday, paid parental, military, bereavement, and jury duty leave.
  • Short- and long-term disability benefits.
  • Life insurance.
  • Accidental death and dismemberment coverage.
  • Personal accident, critical illness, and business travel and accident insurance.
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