System Administrator - Secret Clearance Required

General Dynamics Information Technology•Falls Church, VA

2d•$72,250 - $97,750•Onsite

About The Position

The System Administrator provides advanced technical expertise and operational leadership in a 24x7x365 IT operations environment. The position independently maintains and optimizes IT systems to ensure availability, performance, and security, using sound judgment, initiative, and proactive problem-solving. The IT Operations team supports infrastructure, systems, applications, and technologies, including network operations, server administration, monitoring, incident response, and service availability. The role is full-time and onsite in Falls Church, Virginia, with scheduled hours of 6:00 a.m. to 2:30 p.m., Monday through Friday. The administrator supports physical and virtual servers, storage, and network systems; handles incidents and service requests using ITSM tools; troubleshoots Windows, Linux, and Cisco environments; manages Active Directory and related services; and implements required cybersecurity controls. The role also includes coordinating escalated matters with external partners, maintaining disaster recovery and continuity procedures, documenting systems and processes, identifying improvements, and providing technical guidance to users and junior staff.

Requirements

At least three years of related system administration or IT operations experience.
High school diploma.
Active Secret security clearance, which must be maintained.
U.S. citizenship.
Meet DoW 8570.01-M IAT Level II baseline certification requirements, such as CompTIA Security+ CE, before starting.
Proficiency with Windows, Linux, and Cisco network systems.
Experience using ITSM tools, such as ServiceNow, for ticket management and workflow tracking.
Strong knowledge of virtualization, patch management, and network security principles.
Ability to exercise independent judgment, prioritize work, and resolve complex issues with minimal supervision.
Excellent analytical, communication, and documentation skills.
Demonstrated reliability, professionalism, and attention to detail.
Ability to collaborate effectively and adapt to changing operational priorities.

Nice To Haves

Associate or bachelor’s degree in IT or a related technical discipline.
Equivalent combinations of education, certifications, training, and experience may be considered.
Obtain a computing environment certification, such as ITIL 4 Foundation, within six months of hire.

Responsibilities

Administer, maintain, and enhance physical and virtual servers, storage, and network systems.
Monitor system performance, resolve incidents, and fulfill service requests using ITSM tools such as ServiceNow.
Troubleshoot hardware, software, and network issues across Windows, Linux, and Cisco environments.
Coordinate with external partners, including the Army and DISA, on escalated issues outside program control.
Manage Active Directory and essential IT services, including user access, patching, and system updates.
Implement cybersecurity controls in accordance with DoW and organizational requirements, including audits and security assessments.
Develop, maintain, and test disaster recovery, business continuity, backup, and restoration procedures.
Create and update system documentation, diagrams, knowledge articles, and standard operating procedures.
Analyze recurring problems and recommend process or system improvements.
Provide technical guidance and mentorship to end users and junior IT staff.

Benefits

Medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
401(k) with company match
Paid time off, including vacation, sick and personal time, holidays, and paid parental, military, bereavement, and jury duty leave
Short- and long-term disability benefits
Life insurance
Accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance
Full flex work weeks where possible
Career growth and learning opportunities
Internal mobility support
Wellness packages