26-11590b Switchboard Receptionist CSU

Community Mental Health Authority • Lansing, MI

3d • $17 - $19 • Onsite

About The Position

Under the supervision of the Property and Facilities Manager (General Administration), operates a central switchboard, receiving and referring incoming calls to the appropriate office/program or personnel. Greets walk-in visitors/clients, providing them with routine information and/or directs them to the proper location for particular services/needs. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures.

Requirements

• High school diploma or G.E.D is required.
• One year clerical experience or equivalent, involving public contact, dealing with customers, answering phones, etc. required.
• Must have a pleasant speaking voice.
• Must have an ability to handle difficult situations/people and numerous interruptions in a courteous and professional manner.
• Must be able to communicate accurately and effectively, both verbally and in writing.
• Must be able to pass a pre-employment 5-panel drug screen.

Responsibilities

• Operates a central switchboard, receiving and referring incoming calls to the appropriate office/program or personnel.
• Greets walk-in visitors/clients, providing them with routine information and/or directs them to the proper location for particular services/needs.
• Carries out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED