Switchboard Receptionist

Prime, Inc. • Springfield, MO

7d • Onsite

About The Position

Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations.
If you are a positive, hard-working individual looking for a long-term career, we want to hear from you. Get in now to gain access to exceptional benefits and endless opportunities!

Requirements

• Excellent written and verbal communication skills
• Strong organizational and conflict resolution skills
• Ability to execute logical decisions quickly
• Ability to multitask in dynamic, fast-paced, team oriented environment
• Good computer and keyboarding skills
• Ability to accurately type at 50 WPM
• Proficient in Excel, Outlook, and the general Internet
• Require flexible schedule with the ability to work a 4 on 4 off schedule from 6am-6pm
• Must have a team-player work ethic

Nice To Haves

• Basic knowledge of trucking/transportation industry
• Prior customer service experience
• Four year college degree in a business related field or at least one year in a customer service environment

Responsibilities

• Answer incoming phone calls and route to the correct party within four seconds.
• Candidate should be comfortable with taking a large volume of phone calls per day.
• This candidate may need to take a message or send an email pertaining to a phone call that cannot be routed at that time.
• The applicant must be able to work in a high pressure, fast paced environment while remaining calm and productive.
• This position would be similar to a receptionist position.
• Practice Company Core Values.
• Perform related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree