Switchboard Operator

Southern Ohio Medical Center•Portsmouth, OH

3d•Onsite

About The Position

Works under the supervision of the Lead Switchboard Operator and Telecommunications Manager. The Switchboard Operator's primary job function is to operate a switchboard console, directing calls to and from the appropriate staff and/or departments. The Switchboard Operators also handle both inside and outside codes by notifying the appropriate staff using tools such as overhead paging and the mass notification application and the Switchboard Operators provide Answering Services for SOMC’s Physician based practices and various other departments. Performs other duties as assigned.

Requirements

High School Diploma or successful completion of an equivalent High School Exam Required
Experience working with the public preferred.

Responsibilities

Operates Switchboard Console and directs calls to the appropriate departments.
Performs dispatching of routine and stat requests to ensure that incidents of incomplete or incorrect information do not occur.
Monitors all alarm systems and initiates codes as instructed.
Provides general hospital information to the public as requested.
Performs Answering Services duties for various departments and offices as instructed.
Performs other duties as assigned.

Benefits

Competitive pay with quarterly market analysis
Performance-based annual increase and bonus eligibility
Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension)
Comprehensive medical, dental, and vision coverage
Medical and dependent care flexible spending accounts
Earned Wage Access - get paid before payday
Paid Time Off bank with 3 annual sick days
Life insurance and disability coverage
Tuition and certification assistance
Club LC - discounted/free gym membership
Employee discount and payroll deduct programs
And many other benefit offerings!