Swing Shift Supervisor

Ganahl Lumber Co • Baldwin Park, CA

21h • Onsite

About The Position

Ganahl Lumber is seeking a Swing Shift Supervisor for its Pasadena team. This fast-paced role supports the sales team and helps solve customer problems while managing order processing and order-pulling work. The ideal candidate has a customer-first mindset and delivers high-quality service in every interaction.

Requirements

• High school diploma or equivalent.
• 1–2 years of proven experience supporting client success.
• Excellent written and verbal communication skills.
• Excellent attendance.
• Positive attitude.
• Proficiency with Accuterm, scheduling, ticket writing, credit memos, Microsoft Word, and Excel.
• Ability to work well with a team to accomplish common goals.
• Passion for delighting customers with service that goes above and beyond.

Nice To Haves

• Product knowledge in multiple categories.
• Experience researching sales history.

Responsibilities

• Process customer orders.
• Locate materials and verify the condition of returned products.
• Process daily sales tickets.
• Manage the open order list for daily orders.
• Schedule and assign work to order pullers.
• Monitor turnaround times.
• Address customer complaints and issues with effective solutions and a positive attitude.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED