SUD Supervisor (Swing Shift) - Be Well

HealthRIGHT 360•Orange, CA

12d•Onsite

About The Position

HealthRIGHT 360 is a nonprofit organization providing comprehensive healthcare services to vulnerable populations, including mental health care, substance use treatment, primary health services, and transitional support for people re-entering the community after involvement in the criminal justice system. Its Be Well Program, located at the Orange County Behavioral Health-Orange campus, provides residential substance use disorder treatment at ASAM levels 3.1, 3.3, and 3.5, as well as 3.2 withdrawal management, for adult men and women. The program has 42 beds in total. The SUD Supervisor I leads and supervises a team of professionals to support quality client care and a positive, supportive program environment. The role oversees client care and staff operations, including scheduling, external agency relationships, staff development, treatment oversight, documentation, and program compliance. The supervisor also provides direct services within their scope of practice and supports day-to-day delivery of the organization’s mission and values. The position may require responding to crises during holidays, weekends, and after hours, and working different shifts to maintain familiarity with all aspects of the program.

Requirements

High school diploma or equivalent required.
Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, or CADTP).
At least one year of counseling experience as a certified counselor, or at least six months of counseling experience as a certified counselor at HealthRIGHT 360.
Experience with efficient and effective treatment and management of clients with co-occurring disorders.
Experience providing trauma-informed services.
Valid First Aid and CPR certification, or ability to obtain it within the specified timeframe.
Valid California Driver’s License and access to registered and insured transportation.

Nice To Haves

Bachelor’s degree preferred.
Experience providing supervision, preferably to direct service employees, is desired.

Responsibilities

Supervise, train, and guide direct service staff, including SUD Counselors and Client Safety Navigators, as assigned.
Assist management with interviewing, selecting, hiring, and terminating employees.
Ensure direct reports comply with organizational policies, procedures, role expectations, performance goals, and contractual requirements.
Provide ongoing feedback, coaching, and support, and complete formal performance evaluations on time.
Deliver or arrange training and resources for direct reports.
Manage schedules, approve time away from work, and ensure adequate program coverage.
Communicate policies, procedures, and quality-of-care concerns to team members.
Keep the manager informed about employee matters, client assignments, workload distribution, and needs for consultation.
Address interpersonal and team conflicts promptly and diplomatically.
Lead weekly staff meetings about program updates, issues, policies, and procedures.
Ensure overnight staff remain alert and awake throughout the overnight shift.
Assign clients to staff caseloads.
Ensure treatment plans and activities align with the organization’s values, mission, vision, and strategy.
Facilitate or assist with client case conferences as applicable.
Ensure staff provide strengths-based, trauma-informed, culturally competent services ethically and legally.
Ensure program safety and security and mediate client grievances.
Respond to emergencies, crises, and other events as needed, including on holidays, weekends, and after hours.
Ensure direct reports complete documentation on time and in compliance with program, regulatory, and agency requirements, including progress notes, assessments, treatment plans, and discharges.
Conduct regular audits for contract compliance.
Provide direct services within scope of practice, potentially including crisis intervention, assessments, individual and group counseling, case conferences, educational groups, and treatment plans.
Take ownership of service-delivery crises and follow them through to resolution.
Document services in accordance with HealthRIGHT 360 policies and procedures and internal and external evaluation requirements.
Monitor client safety and well-being in the facility.
Transport clients safely and efficiently to designated locations during emergencies and as needed.
Work different shifts to maintain knowledge of all program operations.
Develop and maintain training workflows and procedures.
Participate in assigned supervision, agency, and team meetings.
Participate in training and complete assigned training on time.
Maintain compliance with credential requirements.
Perform other duties as assigned.