Swim School Manager
About The Position
SafeSplash Lancaster is seeking a Swim School Manager to help lead its swim instruction and support its mission of teaching children the joy and lifesaving skill of swimming. Reporting directly to the Director of Operations, the manager splits time between teaching on deck and in the water, leading the team, and building enrollment. The role covers locations in Lititz, Lebanon, and Hershey, Pennsylvania. The manager trains, mentors, and schedules swim instructors; supports parents and families; helps with enrollment, billing questions, and class placement; contributes to local marketing and community partnerships; and teaches group and private lessons using the SafeSplash curriculum and teaching philosophy. The position also helps oversee pool safety, cleanliness, opening and closing procedures, and facility issue resolution. The schedule is about 40 hours per week, mostly weekday afternoons and evenings and Saturday mornings. Sundays, Friday nights, and Saturday nights are not scheduled. The annual salary is $40,000–$45,000, with bonus opportunities based on swim school performance. SafeSplash offers paid training and CPR, First Aid, and Lifeguard certifications at no cost, as well as free swim lessons for immediate family and opportunities to grow with an expanding team.
Requirements
- Genuine passion for working with children.
- Experience supervising staff or working in a customer-facing role, such as aquatics, childcare, fitness, retail, or a similar field.
- Calm, friendly professionalism when interacting with parents.
- Ability to motivate, coach, and develop a team.
- Comfort in the water for extended periods.
- Ability to stand and lift swim equipment.
- Willingness to earn CPR, First Aid, and Lifeguard certifications.
- At least 18 years old.
- Valid driver’s license and reliable transportation to travel between Lititz, Lebanon, and Hershey.
Responsibilities
- Train, mentor, and support swim instructors.
- Build instructor schedules and troubleshoot scheduling problems.
- Model company core values and foster a positive, accountable team culture.
- Answer parents’ questions, resolve concerns, and handle escalations professionally.
- Support enrollment, billing questions, and class placement.
- Identify ways to improve the family experience, including check-in and class flow.
- Follow up on leads and convert inquiries into enrollments.
- Help plan and carry out local marketing, community events, and partnerships.
- Grow enrollment and encourage current families to return.
- Teach group and private swim lessons to students of all ages and abilities using the SafeSplash curriculum and teaching philosophy.
- Help oversee pool safety, cleanliness, and daily opening and closing procedures.
- Identify facility issues and follow through on resolution.
Benefits
- 401(k) / SIMPLE IRA with a 3% employer match
- Performance-based bonus opportunities
- Competitive annual salary of $40,000–$45,000
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement and growth with an expanding team
- Three weeks of paid time off: two weeks of PTO and one week of sick/personal days
- Paid training
- CPR, First Aid, and Lifeguard certifications at no cost
- Free swim lessons for immediate family
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
