SW Care Manager for Non Skilled Home Care

Assisting Hands - Brevard•Melbourne, FL

3d•$60,000 - $65,000•Hybrid

About The Position

Assisting Hands Brevard is a family-owned provider of non-medical care for clients in Brevard County, Florida. The agency provides customized non-skilled home care to help clients remain happy, healthy, and in their own homes, and emphasizes a team-oriented, positive, professional, and friendly work environment. The Care Manager role combines care coordination and business growth. The position oversees and enhances non-skilled home care services while helping expand the agency’s community reach and build relationships with clients, families, and community contacts. It is suited to an experienced clinician, such as an LPN or Social Worker, who is empathetic, proactive, self-sufficient, organized, and comfortable promoting services and communicating the value of compassionate care. This is a full-time, Monday-through-Friday position, five days per week. Hours are flexible with management approval. Flexible work-from-home options are available. Salary is dependent on experience.

Requirements

Clinical experience in a healthcare setting.
Leadership and training skills.
Elder care and social services experience.
Strong communication and interpersonal skills.
Ability to prioritize and multitask in a fast-paced environment.
Knowledge of local resources and community services.
The role is described as ideal for an experienced clinician, such as an LPN or Social Worker.

Responsibilities

Meet with new clients to complete intake paperwork and orient them to Assisting Hands Home Care services.
Provide on-site training as needed by counseling, coaching, and educating caregivers and clients.
Complete new Plans of Care as needed and communicate relevant information to caregivers and scheduling coordinators.
Follow up by telephone with prospective clients, answer questions, explain services, build rapport with prospects and their families, and offer to schedule an in-home assessment or intake.
Identify marketing opportunities associated with current clients, including connections with home health agencies, doctors’ offices, guardian companies, and case managers.
Maintain appropriate daily documentation in the company’s web-based software, WellSky Personal Care (formerly ClearCare), or another CRM as directed.