SW Care Manager for Non Skilled Home Care

Brevard•Melbourne, FL

About The Position

Assisting Hands Brevard is seeking a Care Manager to oversee and enhance its non-skilled home care services and help expand the agency’s reach in the community. This full-time role is suited to an experienced clinician, such as an LPN or Social Worker, who is passionate about care coordination, relationship-building, and business growth. The position combines people-focused care management with promoting services and developing relationships with clients, families, and community partners. Hours are flexible with management approval, and flexible work-from-home options are available.

Requirements

Clinical experience in a healthcare setting.
Leadership and training skills.
Elder care and social services experience.
Strong communication and interpersonal skills.
Ability to prioritize and multitask in a fast-paced environment.
Knowledge of local resources and community services.

Responsibilities

Meet with new clients to complete intake paperwork and provide orientation to Assisting Hands Home Care services.
Provide on-site training as needed by counseling, coaching, and educating caregivers and clients.
Complete new Plans of Care as needed and communicate relevant information to caregivers and scheduling coordinators.
Follow up by telephone with prospective clients, answer questions, explain services, build connections with prospects and their families, and offer to schedule an in-home assessment or intake.
Identify marketing opportunities connected with current clients, including relationships with home health agencies, doctor offices, guardian companies, and case managers.
Maintain appropriate daily documentation in the company’s web-based software, WellSky Personal Care (formerly ClearCare), or another CRM as directed.