SVP, Training

iA Financial Group (Industrial Alliance) • Austin, TX

3d

About The Position

The SVP, Training is a visionary, results-driven executive responsible for leading the Training Institute, developing new training content, transitioning from free to fee-based training, and building out a robust Learning Management System (LMS). The role works closely with senior leadership to align training and communication with company objectives and support sustainable growth and competitive advantage.

The SVP leads the Training Institute’s business planning, growth, team development, dealer engagement, and financial and operational performance. The role also oversees the modernization of training curricula, the launch of new LMS content and certification programs, and the coordination of training across company facilities and off-site locations. The position requires some business travel, up to 50%.

Requirements

• Bachelor’s degree in business, Sales, or a related field.
• 15+ years of progressive leadership experience in automotive dealer services, F&I products, or related industries.
• Proven record of driving revenue growth and building strong dealer networks.
• Senior management or executive-level experience with P&L responsibility.
• Expertise in retail automotive and automotive industry trends.
• Strong analytical and critical-thinking skills, including the ability to make data-driven decisions.
• Inspirational leadership style with a hands-on approach.
• Excellent communication and relationship-building skills.
• Proficiency in MS Office and ability to learn new systems quickly.
• Ability to thrive in a fast-paced, dynamic environment and adapt to change.
• Ability to anticipate market trends, develop long-term plans, and align initiatives with corporate objectives.
• Ability to motivate teams, build consensus, and drive organizational change.
• Strong understanding of financial metrics, P&L management, and operational efficiency.
• Ability to build partnerships with dealers and internal stakeholders.
• Ability to champion new ideas, products, and processes.
• Ability to make timely, data-driven decisions under pressure with a focus on results.
• Ability to communicate vision and strategy clearly to diverse internal and external audiences.
• Must be authorized to work for any employer in the U.S.; the employer cannot support or take over employment visa sponsorship, including H-1B visas or STEM OPT work authorizations.

Nice To Haves

• MBA preferred.

Responsibilities

• Define and execute a comprehensive Training Institute business plan aligned with corporate goals.
• Develop fee-based training as a new revenue stream while enhancing nationwide adoption of iA Training.
• Lead, inspire, and scale a high-performing Training organization; establish performance metrics and promote accountability, collaboration, and innovation.
• Partner with Marketing to improve dealer engagement strategies and customer experience.
• Evaluate existing courses and develop a modernized, compliant course framework to improve adoption.
• Lead the transition from free training to fee-based training in 2027 and communicate the change clearly to internal and external stakeholders.
• Work with the new LMS provider to launch training content for iA Training programs, products, and company initiatives.
• Help develop online training as a primary source of iA employee onboarding.
• Develop iA certification programs for new products and services.
• Schedule and coordinate training classes at iA facilities and off-site locations.
• Recruit, interview, hire, and train training staff when appropriate, and help develop a talent pipeline for the Training Institute.
• Build and maintain relationships with dealer, agent, and national account channels, dealer principals, general managers, and other key decision-makers.
• Advise dealers on maximizing profitability and customer retention through iA Warranty Group solutions.
• Represent the company at industry events, conferences, and automotive forums.
• Oversee the Training Institute’s finances and ensure revenue and profitability targets are met or exceeded.
• Collaborate with Finance to forecast sales targets and manage budgets.
• Implement reporting tools and KPIs to monitor performance and improve operational efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive