SVP, Technology Innovation & Solutions Delivery

Fremont BankLivermore, CA
$190,000 - $260,000

About The Position

SVP, Business Technology and Solutions is a strategic leadership role responsible for overseeing the successful delivery of enterprise-wide technology initiatives, solutions, and services. This role will lead cross-functional teams to ensure alignment between business objectives and technology execution, driving innovation, operational excellence, and customer satisfaction. The Business Technology Innovation & Solutions Delivery leader acts as a crucial link between the business (e.g., lending departments, wealth management, operations) and digital technology. S/he is responsible for ensuring that the bank's technological solutions effectively enable the strategic objectives of the business and aligned to bank and business unit’s performance indicators. This role requires technical expertise, business acumen, and strong communication skills to ideate, plan and deliver new technologies such as Artificial Intelligence, complex software / vendor projects, and foster a culture of innovation to enhance client experiences and enable the delivery of excellent financial services in a dynamic and competitive environment. This role will report to Executive Vice President, Chief Digital & Technology Officer, as a critical business technology thought leader for the organization.

Requirements

  • Bachelor’s degree in Business, Computer Science, or related technical field; MBA or advanced degree preferred
  • 15+ years of experience in managing digital technologies with proven results-driven efficiencies.
  • Proven track record of delivering large-scale enterprise technology initiatives.
  • Strong understanding of business operations, digital transformation, and emerging technologies.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Experience in agile, waterfall, and hybrid delivery models.
  • Experience with vendor assessment, management, and negotiation.
  • A deep understanding of banking products, services, and operations, including financial analysis and risk management.

Responsibilities

  • Define and execute the delivery strategy for business technology solutions aligned with corporate goals.
  • Partner with executive leadership to identify technology opportunities that drive business value.
  • Lead transformation initiatives across digital platforms, enterprise systems, and customer-facing technologies.
  • Uses deep understanding of digital and technology - software architecture, engineering practices, and cloud environments to guide technical teams and make informed decisions.
  • Understands emerging trends and technologies, to solve customer pain points and achieve business objectives.
  • Leading the discovery process of new technologies for the bank, overseeing timelines, budgets, and resources, and ensuring projects meet the specified requirements and objectives.
  • Analyze data, identify challenges, and develop innovative technology solutions to meet the need.
  • Works with product owners, designers, and business stakeholders to align on strategies and ensure successful, client-focused delivery in top-notch experiences.
  • Ensure stakeholder alignment and satisfaction throughout the delivery lifecycle.
  • Ensuring that technology solutions comply with regulatory standards and the bank's internal policies. This includes identifying and mitigating risks associated with technology use.
  • Identifying opportunities to optimize existing systems, improve processes, and leverage emerging technologies like AI to enhance banking operations
  • Optimize resource allocation, vendor management, and budget adherence.
  • Monitor KPIs and implement corrective actions to ensure delivery success.
  • Lead and manage a team of Business Technology Innovation professionals aligned to business units, driving shared outcomes and measurable results.
  • Serve as a strategic partner to identify opportunities to apply technology for business growth, operational efficiency, and stellar client experiences.
  • Oversee the end-to-end delivery of digital technology solutions and innovation initiatives across the financial enterprise, ensuring alignment with strategic goals and a focus on client-centric outcomes.
  • Own the evaluation and direction of cost-effective business technology solutions that meet evolving business needs and requirements.
  • Act as the primary liaison for business demand management, technology investment oversight, client feedback integration, and relationship management across the technology organization.
  • Guide efforts to support process improvement initiatives that enable product strategy execution and drive revenue growth or cost optimization.
  • Direct the analysis and transformation of client requirements into actionable functional and non-functional specifications to support solution delivery.

Benefits

  • Medical, dental, and vision insurance
  • Flexible Spending Accounts (FSA, Dependent Care, Health Savings)
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with employer match
  • Performance-based bonuses or incentives
  • Paid holidays, vacation, and sick time
  • Free personal checking and savings accounts
  • Home loan rate discounts
  • Tuition reimbursement and professional development resources
  • On-site gym and discounted health club memberships
  • Employee Assistance Program (EAP)
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