SVP, Supply Chain

At Home•Coppell, TX
•Hybrid

About The Position

As Senior Vice President of Supply Chain, you will lead At Home’s Distribution Centers, Transportation, and Logistics teams and shape the network that supports the company’s growth. You will be accountable for product flow from suppliers through distribution centers to stores, ensuring products are in the right place at the right time. The role will lead the introduction of robotics and automation at both distribution centers, connecting technology investments with process improvements, Team Member readiness, and measurable gains in productivity, capacity, and cost while maintaining reliable service. The position calls for an executive who sets direction, develops leaders, stays connected to execution, and translates growth priorities into practical operating plans that strengthen customer experience and profitability. The SVP will develop and execute multiyear supply chain strategy; align inbound flow, replenishment, and delivery with merchandising, planning, seasonal demand, and store needs; and evaluate network design and capacity for store growth and omnichannel fulfillment. The role owns performance across both distribution centers and leads domestic and international transportation and logistics, including supplier shipments, port and drayage operations, and store delivery. It also owns operating budgets and capital plans, drives continuous improvement and investment returns, builds leadership teams, and partners across the enterprise. Work location is hybrid in Dallas–Fort Worth: work from home Monday and Friday, and in the office Tuesday through Thursday at 9000 Cypress Waters, Dallas, TX. Regular travel to both distribution centers and other supply chain locations is required as business needs require. The position is exempt.

Requirements

  • Bachelor’s degree in Supply Chain, Business, Engineering, or a related field.
  • 15+ years of progressive supply chain leadership experience, including significant responsibility for distribution center operations and transportation/logistics across multiple locations.
  • Strong experience in retail, home décor, or a comparable distribution environment with broad assortments, seasonal demand, and complex product flow.
  • Demonstrated success implementing distribution center automation or robotics, including process and material handling changes, through startup and stabilization, with measurable improvements in productivity, cost, and service.
  • Demonstrated experience redesigning retail distribution and replenishment models, evaluating owned and third-party capacity, and supporting omnichannel fulfillment, with measurable improvements in total cost to serve, inventory productivity, and customer service.
  • Proven experience managing domestic and international logistics, transportation providers, and complex vendor and partner relationships.
  • Strong financial and analytical judgment, including operating budgets, capital planning, investment returns, and performance management.
  • Practical knowledge of warehouse management systems (WMS), transportation management systems (TMS), and integration with automation; ability to partner effectively with IT and technical specialists.
  • A record of developing senior leaders, building succession strength, engaging teams through change, and influencing decisions across functions.
  • Strategic and practical leadership, with the ability to work through complex operating issues, make sound tradeoffs, and sustain performance through change.

Responsibilities

  • Develop and execute a multiyear supply chain strategy that translates company growth priorities into network capacity, capital investment, and operating plans.
  • Partner with Merchandising, Planning, and Store Operations to align inbound flow, replenishment, and delivery with assortment plans, seasonal demand, and store needs.
  • Evaluate network design and capacity to support store growth and evolving omnichannel needs, balancing product availability, inventory productivity, service, and cost.
  • Lead the evolution of the supply chain operating model, including hold-and-flow replenishment, inventory positioning, and integrated store and ecommerce fulfillment; evaluate network alternatives and implement capacity in stages.
  • Lead automation transformation at both distribution centers, including operational design, implementation readiness, startup, stabilization, and sustained performance.
  • Partner with IT, engineering resources, and solution providers to integrate robotics and material handling technology with supply chain systems and workflows.
  • Lead process documentation and redesign; establish testing and readiness standards; and maintain safe operations and dependable product flow during implementation.
  • Prepare leaders and Team Members for new ways of working through training, communication, and workforce planning, and track benefits against defined business outcomes.
  • Own performance across both distribution centers, setting expectations for safety, service, throughput, labor productivity, inventory accuracy, and product condition.
  • Strengthen operating standards, labor and capacity planning, maintenance readiness, and daily performance management to meet seasonal peaks and growth.
  • Use data and direct engagement with site teams to resolve bottlenecks, address root causes, reduce damage, and improve speed to shelf.
  • Lead domestic and international inbound and outbound transportation and logistics, coordinating supplier shipments, port and drayage operations, and delivery to stores.
  • Manage carrier and logistics partner relationships, contracts, and performance; optimize freight modes, routing, load utilization, and transit time to improve reliability and cost.
  • Build contingency plans for port delays, freight volatility, capacity constraints, and other disruptions, and oversee safe, compliant operations with relevant experts.
  • Own supply chain operating budgets and capital plans, partnering with Finance to prioritize investments and improve service and profitability.
  • Evaluate automation and network investments, manage total cost of ownership, and hold teams and partners accountable for implementation commitments and realized returns.
  • Establish performance dashboards and reviews connecting cost per unit, delivery reliability, inventory accuracy, and productivity to business results; continually challenge waste and inefficiency.
  • Build, develop, and retain strong DC, Transportation, and Logistics leadership teams, with clear accountability, succession plans, and meaningful development opportunities.
  • Model At Home’s values and lead change with clear communication and visible engagement, partnering with HR to build skills and teamwork needed for transformation.
  • Influence enterprise decisions with Merchandising, Planning, Store Operations, Finance, and IT, and communicate priorities, tradeoffs, and progress clearly to executive leadership.
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