SVP, Key Account Management (Remote, East or West Coast)

Evotec • Boston, MA

5d • Remote

About The Position

Evotec is seeking an experienced senior leader to strengthen and expand partnerships with its most strategic customers. The SVP Key Account Management will drive multi-year, growth-oriented account strategies focused on long-term value creation, retention, and expansion across top-tier global accounts. Working closely with the EVP this role will leverage an established industry network to develop multi-program and multi-year initiatives within key accounts. The objective is to deepen strategic relationships, increase share of wallet, and unlock new growth opportunities while ensuring operational excellence and delivery reliability. The role requires strong commercial judgement, deep scientific understanding, and the ability to lead complex outcomes through matrix and lateral leadership across R&D, Operations, Legal, Finance, and enabling functions.

Requirements

• Medical or scientific background preferred; alternatively, business background with significant CRO, CDMO, or biopharma experience
• Several years of relevant industry experience
• Extensive experience managing large strategic accounts at executive level
• Proven track record in enterprise-level key account management and new customer development
• Demonstrated experience in complex, multi-stakeholder deal orchestration
• Strong expertise in drug discovery and pre-clinical development
• Deep understanding of precision medicine platforms and competitive market dynamics
• Ability to design and execute long-term account strategies aligned with corporate objectives
• Strong commercial acumen and negotiation capability
• Ability to balance growth, operational feasibility, and margin discipline
• Experience leading through influence in a matrix environment
• Portfolio mindset across multi-year account development
• Focus on durable, predictable, and strategically aligned partnerships

Responsibilities

• Develop and execute comprehensive multi-year account strategies aligned with corporate priorities
• Own and evolve account plans for top current and future high-value customers
• Drive revenue growth, retention, satisfaction, and expansion within assigned accounts
• Identify, shape, and close new opportunities within existing accounts
• Proactively develop entry strategies for prospective key customers within the territory
• Build and maintain executive-level relationships, including scientific C-level stakeholders
• Lead Joint Steering Committees and Quarterly Joint Business Reviews
• Define operational success metrics per account and track value realization
• Manage renewal and expansion motions based on performance and strategic alignment
• Shape pipeline opportunities within accounts including upsell, cross-sell, new site, and therapeutic area expansion
• Conduct whitespace analysis and semiannual account tiering reviews
• Balance growth ambition with delivery feasibility and margin discipline
• Lead matrix coordination across R&D, Operations, Legal, Finance, and other enabling functions from opportunity through delivery
• Ensure seamless execution and high customer satisfaction
• Monitor performance against plans and drive corrective actions where required
• Apply disciplined qualification and early-stage filtering of non-promising opportunities

Benefits

• comprehensive benefits to include Medical, Dental and Vision, short-term and long-term disability, company paid basic life insurance, 401k company match, flexible work, generous paid time off and paid holiday, wellness and transportation benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed