SVP Healthcare Revenue Cycle Lead

Chartis

3d•$100 - $190•Remote

About The Position

The SVP Healthcare Revenue Cycle Lead directs the operational, financial, and personnel activities of the Patient Accounts department and works across disciplines, departments, and staff to achieve established performance targets. The role confers with physicians and department managers to resolve operational problems and optimize service delivery, and serves as a liaison between the Hospital Patient Accounts Department and physicians, hospital staff, the public, and third-party reimbursement agencies. It manages people, relationships, and processes to maximize results and stakeholder engagement, promotes collaboration and service excellence, and coordinates financial reporting with general accounting, reimbursement, compliance, and university physicians. The position maintains current knowledge of third-party payor regulations and initiates corrective actions to support compliance with federal and state program requirements. The role develops long-range access planning and management strategies in collaboration with internal and external partners, accounting for changes in reimbursement and clinical environments. It directs and monitors billing, credit and collections, cashiering, cash control, data entry and control, and insurance operations. It also represents Health Care in court actions related to patient account collections, resolves complex reimbursement and billing issues, ensures billing and collection practices comply with applicable laws and organizational standards, and uses performance metrics and quality initiatives to identify operational improvements. Chartis describes itself as a healthcare-focused organization that works with more than 1,900 organizations annually and has more than 1,450 professionals. It has offices in Boston, Chicago, New York, Washington, D.C., and Nashville, and allows remote work. The stated hourly range is $100–$190; compensation decisions may take into account skills, experience, training, licensure and certifications, practice area, and business and organizational needs. Chartis states that it is an equal opportunity employer and values a diverse workforce.

Requirements

10+ years of progressive leadership in healthcare revenue cycle management.
Prior experience as a VP or Director of Revenue Cycle in a hospital or health system.
Deep knowledge of Epic, Cerner, or other major EHR systems.
Strong analytical, communication, and change management skills.

Nice To Haves

Proven success in interim or consulting roles preferred.

Responsibilities

Direct the operational, financial, and personnel activities of the Patient Accounts department.
Achieve performance targets by engaging multiple disciplines, departments, and staff across Health Care.
Confer with physicians and department managers to resolve operational problems and optimize service delivery.
Serve as liaison between the Hospital Patient Accounts Department and physicians, hospital staff, the public, and third-party reimbursement agencies.
Manage people, relationships, and processes to maximize results and promote stakeholder engagement.
Promote collaboration, teamwork, and service excellence initiatives throughout the department.
Coordinate financial reporting activities with general accounting, reimbursement, compliance, and university physicians.
Maintain current knowledge of third-party payor regulations and initiate corrective actions supporting compliance with federal and state program requirements.
Develop long-range strategies for access planning and management in collaboration with internal and external partners, addressing changes in reimbursement and clinical environments.
Direct and monitor billing, credit and collections, cashiering, cash control, data entry, data control, and insurance operations.
Represent Health Care in court actions related to patient account collections and resolve complex reimbursement and billing issues.
Ensure billing and collection practices comply with federal and state laws and that policies align with Health Care standards.
Direct operational activities and identify areas for improvement through performance metrics and quality initiatives.