Healthcare Revenue Cycle Manager

BDO USA, P.C. • Dallas, TX

1d

About The Position

BDO’s Healthcare Group within its Management Consulting practice provides solutions to maximize healthcare clients’ operational and financial performance, increase operational and system efficiencies, and enhance the patient experience. The Healthcare Revenue Cycle Manager develops, assesses, and improves revenue cycle operations for client engagements. The role may manage interim revenue cycle functions and serve as a Charge Data Master, while supervising day-to-day engagement workloads and reviewing work product. Travel may be required based on client needs and could reach 100%.

Requirements

• High school diploma/GED and at least seven years of industry experience with EHR/Practice Management vendor systems, or a bachelor’s degree and at least five years of such industry experience.
• At least five years of experience in healthcare finance, revenue cycle operations, clinical operations, or vendor/consultant-based work.
• At least three years of experience with healthcare EHR vendor systems for large group practices and/or hospitals.
• Proficiency with Microsoft Office Suite, MS Project, Visio, and SharePoint.
• Executive presence and ability to act as the primary contact on assigned engagements.
• Excellent verbal, written, and presentation skills.
• Strong analytical and advanced research skills related to industry trends, market competition, and technology.
• Strong organizational skills, attention to detail, and ability to meet project deadlines.
• Ability to multitask independently and in a group environment, work under deadlines, and handle multiple projects simultaneously.
• Ability to interact effectively with people at all organizational levels and with clients.
• Ability to build and maintain strong relationships with internal staff and clients.
• Ability to encourage teamwork on engagements and contribute to assigned team members’ professional development.
• Willingness to travel as required by client needs, potentially up to 100%.

Nice To Haves

• Epic Grand Central Certification (Prelude, Cadence, ADT).
• Resolute PB/HB Certification.
• Proficiency with Epic, Cerner, or athenaIDX.

Responsibilities

• Develop central patient access and revenue cycle functions, including single business offices, central registration and scheduling, and standardized policies and procedures.
• Assess revenue cycles and review front-end and back-end operations.
• Analyze and redesign workflows; conduct performance metrics and benchmarking; and analyze reporting functions and results.
• Review revenue cycle systems, including third-party solutions, charge capture, and reconciliation processes.
• Identify and prioritize opportunities for improvement.
• Recommend staffing size, structure, and benchmarks.
• Oversee Charge Data Master projects, including physician education, coding and compliance audits, EHR form and template assessment, code-scrubber technologies, and CDM assessment and maintenance.
• Manage interim revenue cycle operations for clients, including executive leadership, supervision, third-party contracting and settlement negotiations, and vendor selection for outsourced billing management.
• Pursue additional sales after an initial engagement, as relevant.
• Supervise the day-to-day workload on assigned engagements and review work product.
• Travel as required by client needs; travel could reach 100%.
• Perform other duties as required.

Benefits

• Employee Stock Ownership Plan (ESOP) beneficial ownership through a qualified retirement plan.
• Comprehensive compensation and Total Rewards benefits offerings; eligibility requirements may apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED