Supervisor, Healthcare Revenue Cycle Consulting
About The Position
RSM’s Healthcare Advisory Services Consulting practice is seeking a Revenue Cycle Consulting Supervisor to join its national healthcare consulting team. The team provides regulatory, strategy, and operations-focused services to healthcare organizations nationwide. The role supports client work across healthcare finance, revenue performance management, regulatory reporting and compliance, and healthcare IT. The Supervisor brings experience supporting patient access, HIM, coding, and patient accounting functions in a hospital-based environment. The role involves full-lifecycle revenue cycle and optimization projects, including hands-on process design and management. It also includes overseeing project teams, evaluating and optimizing workflows and EMR solutions, training client personnel, managing project plans and reporting, and mentoring junior team members. The position requires nationwide travel of 80%. RSM describes most roles as following a hybrid workstyle, with team members aligned to an office and meeting in person when it best supports clients, teams, development, or relationship-building; some roles may be virtual or primarily on-site based on requirements and priorities.
Requirements
- Bachelor's degree.
- At least 3 years of Revenue Cycle Consulting experience with hospitals or large physician groups.
- Prior experience managing complex projects involving collaboration across multiple teams within a fixed timeline and budget.
- Proven experience leading and/or supervising client service teams.
- Ability and willingness to travel nationwide 80%.
Nice To Haves
- Expertise in full revenue cycle leading practices is preferred.
- Experience consulting within the healthcare industry is described as ideal.
Responsibilities
- Oversee the daily work of project teams.
- Support evaluation of business processes and financial performance to identify gaps or weaknesses that threaten efficiency, financial performance, and patient experience.
- Support evaluation and optimization of EMR solutions to accommodate healthcare business and management processes, regulatory requirements, and other business needs.
- Assess current-state workflows and work with client information technology teams to validate that proposed future-state workflows fit overall project objectives, in coordination with functional, clinical, and operational teams.
- Train client personnel on new processes and systems.
- Maintain and develop expertise in healthcare finance as it relates to revenue cycle operations.
- Assist in creating, managing, and executing project work plans to provide high-quality client service delivery.
- Assist in preparing and maintaining internal and external project status reports.
- Assist in leading and directing project support staff, prioritizing work tasks, meeting project milestones and deadlines, and ensuring work products meet quality standards.
- Mentor junior team members in industry best practices for implementation and project management.
Benefits
- Competitive benefits and compensation package.
- Eligibility for a discretionary bonus based on firm and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
