SVC Supervisor - Dock

Old Dominion Freight Line•Greensboro, NC

1d•Onsite

About The Position

Old Dominion Freight Line is hiring a Dock Supervisor to manage a shift or section at a service center. The supervisor maintains department, shift, and service-center standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role oversees dock employees and freight loading and unloading, monitors freight movement using company technology, completes company and government freight-movement forms, and communicates throughout the day with associates, customers, and team members. The supervisor works with operations and service-center leadership to meet business objectives and may operate a forklift as needed. Shift and hours are to be determined, and work schedules may change based on scheduling and business needs.

Requirements

High school degree or equivalent.
Two years of operations experience, preferably in the transportation industry.
Working knowledge of AS400, Microsoft Office, DYMS, and BLU systems.
Knowledge of general DOT regulations.
Good verbal and written communication skills.
Availability to work assigned shifts as needed according to customer pickup and delivery schedules.

Nice To Haves

Some college.
Bachelor’s degree.
Supervisory experience.

Responsibilities

Monitor and evaluate employee safety daily.
Monitor and evaluate safe, efficient freight loading and unloading throughout the shift.
Teach and reinforce safe lifting techniques and use safe lifting practices as needed.
Maintain housekeeping within the shift to support safety and productivity.
Manage, assign, and supervise dock employees to ensure appropriate use of employees and equipment and to meet company and customer expectations.
Manage dock work schedules and time-off requests.
Work with the Operations Manager, Assistant SVC Manager, and/or Service Center Manager to align with business objectives.
Analyze operations and suggest improvements for the shift, department, and facility.
Provide employees with ongoing positive and constructive feedback on productivity and performance, and handle disciplinary actions as needed.
Conduct daily inspections for compliance with local, state, and federal safety regulations, OSHA requirements, and DOT regulations.
Ensure trailers are correctly loaded for safe freight transport and inspect trailers for cleanliness and proper loading and unloading techniques.
Use AS400, BLU, DYMS, and other internal freight-monitoring systems to track freight movement.
Complete forklift job training knowledge and operate a forklift as needed within the service center.
Conduct daily shift meetings.
Make timely decisions based on volume and communicate schedules to affected employees.
Inspect tools and equipment for safe operating condition and direct correction of improper or adverse conditions.
Understand and ensure compliance with company and government regulations.
Work assigned shifts as needed and be available according to customer pickup and delivery schedules.
Complete company and government forms used in freight movement, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
Communicate with associates, customers, and team members verbally and through computer operating systems.

Benefits

Health benefits, including a zero-premium medical plan for employee-only coverage.
Vision and dental coverage.
Short-term and long-term disability.
Flexible spending accounts.
401(k) retirement plan with company match and an additional annual discretionary match opportunity.
Life insurance.
Wellness program.
Tuition reimbursement for drivers and technicians.
Training and growth opportunities.
Opportunities to advance through the promote-from-within philosophy.
National career opportunities at more than 260 service centers.