SVC Office Clerk

Old Dominion Freight Line • Bloomington, CA

4d

About The Position

Old Dominion is recruiting a Service Center Office Clerk to provide administrative support to service center staff. The role maintains files, logs, and records accurately and promptly, supports smooth service center operations, and provides exceptional customer service to internal and external customers. The clerk prepares freight-related paperwork, including DOT files, and prepares documents and reports using AS400 and SAP. The position also answers phones and provides customers with rate quotes and delivery information.

Requirements

• Three years of office experience; transportation industry experience is preferred.
• Proficiency with AS400, SAP, and Microsoft Office.
• Excellent verbal and written communication skills.
• Detail oriented.

Nice To Haves

• High school degree or equivalent preferred.
• Experience in the transportation industry.

Responsibilities

• Provide administrative support and assistance to service center personnel to support productivity and smooth operations.
• Prepare and maintain daily freight paperwork, including DOT files, while ensuring confidentiality, accuracy, and timeliness.
• Prepare documents and reports using AS400 and SAP.
• Answer phones and provide customers with rate quotes and delivery information.
• Provide exceptional customer service to internal and external customers.

Benefits

• Health benefits, including a zero-premium medical plan for employee-only coverage.
• Vision and dental coverage.
• Short-term and long-term disability.
• Flexible spending accounts.
• 401(k) retirement plan with company match and an additional annual discretionary match opportunity.
• Life insurance.
• Wellness program.
• 15 days of paid time off, including vacation and state sick leave.
• Nine paid holidays, including a birthday holiday.
• Tuition reimbursement for drivers and technicians.
• Training and growth opportunities.
• Opportunities for advancement through a promote-from-within philosophy.
• National career opportunities at more than 260 service centers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED