Sushi/Chef

Kroger•Los Angeles, CA

About The Position

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages customers to return. Assist in reaching department sales and profit goals while monitoring established quality assurance standards. Embrace the Customer 1st strategy and encourage fellow associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Prepare and display food according to company standards, food temperature logs, cooking instructions, and Key Retailing Best Practices. Maintain product freshness, appropriate storage temperatures, and accurate temperature logs. Prepare, package, label, stock, and inventory ingredients and merchandise. Use equipment in the Sushi Prep Area according to company guidelines. Support customers with product questions, suggestions, and samples, and contribute to a cooperative, safe, and welcoming store environment.

Requirements

At least 18 years of age.
Effective communication skills.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary.
Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

Retail experience.
Ability to speak, read, and/or write in a second language.
Prior customer service experience.
Prior food service experience.

Responsibilities

Follow all local, state, and federal laws, safety and food safety regulations, and company guidelines.
Promote trust and respect among associates.
Welcome customers, answer questions, and make product suggestions.
Prepare foods according to temperature logs, cooking instructions, and Key Retailing Best Practices.
Offer product samples to customers.
Use refrigerators, sinks, and other Sushi Prep Area equipment according to company guidelines.
Prepare food for display according to company standards.
Prepare, package, label, and inventory ingredients and merchandise.
Check product quality and freshness; review sell-by dates and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and sense of urgency.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and report repair needs to the appropriate manager.
Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
Handle customer and business information with honesty and integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.