SUSHI/CHEF

The Kroger Co.•Santa Monica, CA

26d•$19 - $24

About The Position

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages customers to return. Assist in reaching department sales and profit goals while monitoring established quality assurance standards. Embrace the Customer 1st strategy and encourage fellow associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Retail experience.
Second language skills in speaking, reading, and/or writing.
Must be 18 years of age.
Effective communication skills.
Prior customer service experience.
Prior food service experience.

Responsibilities

Adhere to local, state, and federal laws, safety and food safety regulations, and company guidelines.
Promote trust and respect among associates.
Help customers feel welcome, important, and appreciated by answering questions and making suggestions about products sold in the department and throughout the store.
Prepare foods according to food temperature logs, cooking instructions, and Key Retailing Best Practices.
Offer product samples to help customers discover new items or products they ask about.
Use refrigerators, sinks, and other equipment in the Sushi Prep Area according to company guidelines.
Prepare food for display according to company standards.
Prepare, package, label, and inventory ingredients and merchandise adequately.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and sense of urgency.
Ensure proper temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.