Surveyor - Ambulatory Care RN

Joint Commission

13d•Remote

About The Position

The Ambulatory Care Surveyor is a registered nurse who surveys ambulatory organizations throughout the United States within the full scope of The Joint Commission’s Ambulatory Programs. The surveyor engages health care organization staff in interactive discussions about standards-based issues to assess compliance and identify opportunities for improvement. They prepare management reports linking standards deficiencies to potential systems vulnerabilities and organizational risks, and communicate findings to health care leadership in a constructive, collegial manner. The role also includes participating in other Joint Commission activities as assigned by a supervisor. This is a remote position for an incumbent located anywhere in the United States, with nationwide travel required for 100% of work time. Candidates must live within approximately 50 miles of a major commercial airport with direct domestic and/or international flight access and facilities capable of accommodating wide-body aircraft. Survey schedules may involve Sunday travel and Saturday return travel. The role requires monthly availability and the ability to work a schedule of four weeks per month (1.0 FTE), three weeks per month (.7 FTE), or two weeks per month (.48 FTE). The position requires extensive mobility and physical activity to observe care and inspect facilities, equipment, and procedures without interrupting ongoing treatment. Activities may include prolonged standing, lengthy-distance walking, lifting, stair climbing, stooping, pulling, and pushing. Travel may involve driving to remote locations, flying on small airplanes and into small airports, and traveling in varied weather conditions. The role may require working in settings with infectious diseases.

Requirements

Graduate from an approved school of nursing.
Master’s degree in an appropriate discipline.
Current professional licensure in the related discipline at the time of hire.
At least five years of experience in an ambulatory care setting.
Experience must include at least three years of direct clinical experience and two years in management and/or quality improvement.
Current knowledge of The Joint Commission accreditation process.
Hold a CPHQ (Certified Professional in Healthcare Quality) certification through NAHQ at hire or attain it by 12/31/28.
Strong interpersonal, communication, and problem-solving skills.
Expertise in interviewing and proficiency with a laptop, tablet, or PC.
Ability to lift 25 pounds, climb stairs, and work in settings with infectious diseases.
Ability to travel nationwide for 100% of work time, including driving and air travel in varied weather conditions.
Ability to observe ongoing health care treatment in real time without slowing or interrupting its progress.
Ability to stand for long periods, walk lengthy distances, lift, climb, stoop, pull, and push.
Availability to work four weeks per month (1.0 FTE), three weeks per month (.7 FTE), or two weeks per month (.48 FTE).
Location within approximately 50 miles of a major commercial airport with direct access to domestic and/or international flight routes and facilities capable of accommodating wide-body aircraft.

Nice To Haves

Leadership experience in Ambulatory Surgery Centers (ASC) or Federally Qualified Healthcare Centers (FQHC).
ASC clinical experience with orthopedics, pain management, and/or endoscopy.
Experience in a culturally diverse work environment.

Responsibilities

Survey ambulatory organizations throughout the United States within the full scope of The Joint Commission’s Ambulatory Programs.
Engage health care organization staff in interactive dialogues on standards-based issues to assess compliance and identify improvement opportunities.
Prepare management reports that connect standards deficiencies with potential systems vulnerabilities and related organizational risks.
Communicate findings to health care organization leadership in a constructive and collegial manner.
Participate in other Joint Commission activities as assigned by the supervisor.
Observe ongoing health care treatment in real time without slowing or interrupting its progress.
Inspect medical facilities, equipment, and procedures, including emergency exits, remote storage facilities, cleanliness-related infection risks, and medical equipment.