Surveillance

CAHUILLA•Anza, CA

3d•Onsite

About The Position

The Surveillance role monitors casino activities, transactions, and reporting requirements to ensure compliance with Federal, State, and Tribal laws and regulations, as well as required internal controls. The position protects casino assets by monitoring and reporting deficiencies or violations through the CCTV surveillance system. It also handles installation, repair, and maintenance of surveillance equipment. The role requires maintaining a high degree of confidentiality while monitoring gaming and non-gaming activities, employees, patrons, sensitive areas, and casino equipment. The employee prepares logs and incident reports, supports investigations, and works with Tribal Gaming Agency personnel, casino personnel, and outside regulatory or law enforcement agencies as needed.

Requirements

High school diploma or GED.
Law enforcement, regulatory, surveillance, or investigative-related experience and/or training, or an equivalent combination of education and experience.
Knowledge of Windows servers, basic network configuration, subnets, network switches, video management systems, low voltage, and network device installation.
Computer competence and attention to detail.
Ability to maintain confidentiality.
Ability to read, analyze, and interpret business publications, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals; interpret accounting and gaming-related documents; and present information and respond to questions.
Ability to work with probability and statistical inference, geometry, trigonometry, card-counting procedures, currency, and playing chips.
Ability to define problems, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
Ability to sit for long periods and watch CCTV monitors.
Ability to operate a two-way radio and make minor repairs to surveillance equipment.
Superior interpersonal relations skills.
Ability to talk and hear regularly; occasionally stand, walk, sit, use hands and fingers, reach, climb or balance, stoop, kneel, crouch, crawl, and taste or smell; and occasionally lift or move up to 15 pounds.
Specific vision ability to adjust focus.

Responsibilities

Operate CCTV cameras and record activities on casino grounds.
Observe table games to detect internal-control, casino-policy, or procedure violations, as well as internal or external theft or cheating.
Monitor employees, count rooms, cage and vault areas, non-gaming departments, and personnel activities and transactions for compliance and potential theft.
Scrutinize patrons to determine whether they are excluded from the casino.
Monitor sensitive areas through the access control system and monitor slot machine access through the slot tracking system.
Conduct reviews and investigations concerning internal-control or casino-policy violations, theft, and other deficiencies or criminal acts.
Prepare daily logs and incident reports on reported or observed violations, deficiencies, or criminal acts.
Work with Tribal Gaming Agency personnel and appropriate casino personnel; assist outside regulatory or law enforcement agencies as necessary.
Direct and monitor sensitive investigations to ensure proper investigative methods are used, and manage covert investigations.
Install, repair, and maintain surveillance equipment, including making minor repairs to cameras, videotape recorders, and other equipment.
Perform other duties assigned by the Surveillance & Compliance Manager.