Surveillance Tech (installation/maintenance)

Kansas Crossing Casino LC•Pittsburg, KS

13d

About The Position

The Surveillance Technician is responsible for testing, aligning, repairing, and ensuring the proper operation of property surveillance equipment, including closed-circuit televisions and electronic security devices. The role installs and maintains cameras, recording devices, expansion equipment, related wiring, and computer-controlled matrix switches; performs inspections and preventive maintenance; and helps ensure required equipment coverage and compliance with Gaming Commission rules and regulations. The technician maintains appropriate inventories, works with management and vendors to identify equipment needs, attends briefings and departmental meetings, and supports department and casino objectives. The position also includes communication and reporting responsibilities, protection of confidential information, obtaining required licenses, attending training, and complying with applicable laws, regulations, policies, procedures, and internal controls. Other duties may be assigned by department or company management.

Requirements

Must be at least 18 years of age.
High school diploma or GED equivalent required.
Knowledge of video repair and maintenance techniques.
Good dexterity for installing and adjusting cameras and using hand tools.
Minimum of three years of surveillance technician experience or experience in a related field.
Ability to read, analyze, interpret, and comprehend technical procedures, government regulations, instructions, and correspondence or memos.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers, staff, guests, and the general public.
Ability to maintain confidential information.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret and follow instructions provided in written, oral, diagram, or schedule form.
Ability to communicate effectively with all levels of Team Members and outside contacts.
Ability to work all shifts, including holidays, nights, weekends, and overtime as needed.
Ability to walk and work on one’s feet regularly during assigned shifts; talk and hear.
With reasonable accommodations, ability to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while working in varying areas, including confined spaces.

Responsibilities

Attend daily briefings and meetings on time and participate positively.
Install and maintain closed-circuit television cameras, recording devices, expansion equipment, related wiring, and other surveillance equipment on the property.
Ensure surveillance equipment functions properly and repair damaged or malfunctioning equipment.
Maintain knowledge of Gaming Commission rules and regulations and adhere to requirements concerning surveillance equipment capabilities and coverage.
Implement preventive maintenance programs to help eliminate system failures.
Maintain and program the computer-controlled matrix switch supporting monitors and cameras.
Inspect power supplies and wiring for surveillance equipment, and identify and correct potential problems.
Maintain appropriate inventories of equipment and supplies and order or restock items as needed.
Consult with management and vendors about equipment needed for specific surveillance operations.
Attend regularly scheduled departmental meetings and facilitate the flow of information throughout the department.
Work on projects or provide services that help achieve department objectives.
Inform senior management of information necessary to the efficient operation of the casino.
Conduct oneself in a gracious, kind, warm, professional, courteous, and responsive manner that reflects positively on the company and its values.
Perform other duties assigned by department or company management.
Attend required casino training sessions and obtain required license(s).
Perform duties in compliance with local laws and regulations and departmental ordinances, policies, procedures, and internal controls.
Take necessary steps to prevent minors from gambling or loitering in gambling areas, consuming alcoholic beverages, or purchasing tobacco.
Consult appropriate individuals and help maintain an effective system of written policies, procedures, and internal controls for compliance with state regulations and Systems of Internal Controls.
Investigate exceptions, fraud, and potential violations as appropriate and report them to the appropriate management levels.
Report known acts of wrongdoing by any Team Member.