Surveillance Supervisor

Port Gamble S'Klallam Tribe•Kingston, WA

4d•$64,730 - $87,381•Onsite

About The Position

The Surveillance Supervisor represents the Port Gamble S'Klallam Tribal Gaming Agency professionally and supervises Surveillance observers and technicians. The position reports to and assists the Director with Agency operations, ensuring observers protect tribal assets and monitor compliance with the Tribal Gaming Ordinance, Tribal/State Compact, National Indian Gaming Commission Minimum Internal Controls, and casino internal controls. The role oversees surveillance of Class II and Class III gaming operations and investigates and reports violations, which may involve complex criminal conspiracies, financial records, cheating, or theft. The supervisor reviews incident reports, non-compliance violations, and audits for accuracy and completion; tracks follow-up; responds to Washington State Gambling Commission inquiries and audits; and prepares presentations for the Gaming Commission and Tribal Council as needed. The position maintains and updates surveillance policies and procedures, safeguards tribal assets, attends legal proceedings as a witness, evaluates casino activities, and assigns observers to support compliance. It also schedules and evaluates observers, monitors timekeeping, communicates with and counsels staff, prepares logs and reports, coordinates with Management, Security, and Accounting/cage, conducts surveillance audits, and assists with hiring, training, and staff education. This is a full-time position, 30–40 hours per week, based in Kingston, Washington. Occasional local or national travel may be required for work-related meetings and training. A Tribal Gaming License is required. The successful candidate must complete urinalysis drug and alcohol screening under the Tribe’s Drug Free Workplace policy.

Requirements

Three years of supervisory or management experience.
Two years of experience and background in law enforcement, casino surveillance, tribal gaming, security, or accounting.
Detailed knowledge of criminal offenses or accounting procedures and the regulations and agreements governing tribal gaming.
Calmness under stress, integrity, and leadership qualities.
Knowledge of modern surveillance and security methods, training, and investigative techniques, with the ability to organize and supervise.
Ability to prepare clear and concise reports and strong oral and written communication skills, including good writing and grammar.
Computer literacy.
High school diploma or GED.
Ability to apply common sense and carry out written, oral, or diagram-form instructions.
Excellent interpersonal skills.
Ability to calculate figures and amounts such as rates, ratios, and percentages.
Ability to read and interpret documents such as operating and procedure manuals.
Ability to complete tasks quickly and accurately.
Independent decision-making skills within departmental guidelines and practices.
Tribal Gaming License.
Ability to perform essential duties efficiently and accurately, with or without reasonable accommodation, without creating a significant safety threat to self or others.
Ability to meet the physical demands of sitting or standing for long periods; regularly finger, handle, and reach with hands and arms; frequently walk, sit, and stand; and occasionally lift or move up to 25 pounds. The role may occasionally involve light work exerting up to 50 pounds of force to move objects.
Successful completion of urinalysis for drug and alcohol screening in accordance with the Tribe Drug Free Workplace policy.

Nice To Haves

College experience is desirable.

Responsibilities

Represent the Port Gamble S'Klallam Tribal Gaming Agency professionally and set an example for peers and subordinates.
Supervise Surveillance observers and technicians and assist the Director with Agency operations.
Oversee surveillance of Class II and Class III gaming operations to ensure compliance with applicable laws, regulations, compacts, ordinances, and casino internal controls.
Observe, investigate, and report violations, including matters involving criminal conspiracies, financial records, cheating, or theft.
Review incident reports, non-compliance violations, and audits for completeness and accuracy before submitting them to the Director.
Track and assign follow-up for non-compliance violations, incident reports, and audits.
Prepare responses to Washington State Gambling Commission inquiries and audits.
Prepare and deliver presentations to the Gaming Commission and Tribal Council as necessary.
Maintain a comprehensive understanding of gaming compliance policies and procedures; write or revise surveillance internal controls and procedures as necessary.
Safeguard tribal assets and attend court, hearings, and other legal matters as a witness and provider of evidence.
Evaluate casino activities and assign Surveillance Observers to support compliance.
Prepare observer work schedules and monitor time cards and time-clock reports for accuracy.
Write observer performance evaluations; monitor, communicate with, and counsel observers as needed.
Prepare required reports and daily log entries.
Maintain communication with Management, Security, and Accounting/cage.
Observe casino staff activities for compliance with Minimum Internal Control Standards and report discrepancies to the Director of the Tribal Gaming Agency.
Maintain confidentiality within established guidelines.
Assign and conduct Surveillance Audits.
Assist with hiring, training, and education of Surveillance staff.