Surveillance Supervisor $24.00

Full House Resorts, Inc•Incline Village-Crystal Bay, NV

15h•Onsite

About The Position

Observe all Casino operations to ensure Guest Safety, and to detect errors, irregularities and compliance to established policies and procedures. Uses specialized equipment in the verification of possible abnormalities or suspicious behavior. Maintain a written account of activity performed and detected. Note areas for improvements and suggest corrective action to the Surveillance Director or Designee to prevent further irregularities. Perform such related duties as required or requested.

Requirements

Ability to use specialized equipment to verify abnormalities or suspicious behavior.
Ability to maintain a written account of activity performed and detected.
Ability to suggest corrective action to prevent further irregularities.
Ability to ensure guest and team member safety and asset protection.
Ability to take immediate action on life-threatening, illegal, or extraordinary situations.
Ability to provide effective and professional interface with public service officials and representatives from other gaming establishments.
Ability to constantly monitor all areas within camera view.
Ability to proactively keep known cheats off property.
Ability to ensure adherence to gaming regulations and procedures.
Ability to maintain familiarity with procedures of other departments regarding company assets and property.
Ability to provide immediate notification of appropriate department heads and civilian authorities upon detection of illegal activities.
Ability to maintain a thorough understanding and working knowledge of company emergency action procedures.
Ability to follow up actions and activities with reports as necessary.
Ability to complete all reports in a timely, accurate, and truthful manner.
Ability to keep relevant personnel informed of surveillance activities and irregularities.
Ability to oversee and verify large payouts.
Ability to observe, detect, and report cheating activity.
Ability to operate video equipment.
Ability to assist in completing daily consolidated reports.
Ability to assist in training new Surveillance Team Members.
Ability to testify in court as required.
Ability to supervise on-duty Surveillance Team Members.

Responsibilities

Ensure all Company property is observed to provide for optimum Guest and Team Member Safety and assistance while providing Company asset protection.
Ensure immediate action is taken on any situation which might be life threatening, illegal, or otherwise extraordinary.
Provide effective and professional interface with all public service officials and representatives from other gaming establishments.
Constantly monitor all areas within camera view.
Proactively keep known cheats off of property.
Ensure that all gaming regulations and procedures are being adhered to.
Maintain familiarity with procedures of other departments in the handling of Company assets and property.
Provide immediate notification of the appropriate department heads and civilian authorities upon detection of illegal activities.
Maintain a thorough understanding and working knowledge of Company emergency action procedures.
Effectively and professionally follow up actions and activities with reports as necessary.
Complete all reports in a timely, accurate and truthful manner.
Keep the Surveillance Director or Designee and other appropriate personnel informed of all pertinent information regarding Surveillance activities and any irregularities.
Oversee and, at times, verify large payouts by the Casino (i.e. Jackpots and Keno Hits).
Observe, detect, and report cheating activity.
Operate video equipment
Assist in completing a daily consolidated report on activities observed or reported.
Assist in the training of new Surveillance Team Members.
Testify in court as required.
Supervise and on duty Surveillance Team Members.
Perform other duties as requested or assigned.