Surveillance Operator - MGM National Harbor
About The Position
As a Surveillance Operator, you’ll be part of a high-impact team that works behind the scenes to protect the heart of the casino. You’ll collaborate with partner departments to ensure a safe, fair, and secure environment—empowering both employees and guests to enjoy an exceptional gaming experience while upholding the highest standards of integrity and compliance. Be the eyes of the casino by using advanced surveillance technology to monitor live activity, identify suspicious behavior, and help protect guests, employees, and assets. Step into action behind the scenes—review video footage, investigate incidents, and document key findings that contribute to the safety and integrity of casino operations. Stay sharp and in the know by mastering game rules, regulations, and cutting-edge software while collaborating with teams across the property to support a world-class guest experience.
Requirements
- At least 21 years old
- High School Diploma or GED
Nice To Haves
- Strong math skills
Responsibilities
- Use advanced surveillance technology to monitor live activity.
- Identify suspicious behavior.
- Protect guests, employees, and assets.
- Review video footage.
- Investigate incidents.
- Document key findings that contribute to the safety and integrity of casino operations.
- Master game rules, regulations, and cutting-edge software.
- Collaborate with teams across the property to support a world-class guest experience.
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Health & Income Protection benefits (for eligible employees)
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
- Medical, dental, vision, life insurance, 401(k) plans, and time off plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
