Surveillance Operator - MGM Springfield

MGM Resorts InternationalSpringfield, MO
Onsite

About The Position

Join the excitement at MGM Springfield as a Surveillance Operator, where you'll play a crucial role in fostering a collaborative environment that prioritizes outstanding service for guests and employees alike. Your responsibilities will include ensuring a fair, safe, and secure atmosphere by upholding company policies, procedures, and relevant laws, creating accountability across the board.

Requirements

  • Has a high school diploma or GED
  • Has 1+ years of prior relevant experience

Responsibilities

  • Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.
  • Proactively monitor all casino areas and personnel to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.
  • Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.
  • Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.

Benefits

  • Healthcare
  • 401K benefits
  • Wellness incentive programs
  • Access to company hotel, food and beverage, retail, and entertainment discounts
  • Discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking
  • Professional and personal development through programs and networking opportunities
  • Volunteer opportunities in the community
  • medical, dental, vision, life insurance, 401(k) plans, and time off plans
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